refund for vbucks purchase unathorized

This is the best way to request a refund: https://support.xbox.com/en-US/billing/payment-and-purchases/request-refund

Best of luck!

You would have to go to accout on microsoft.com, and check payment settings. You can request a refund , but for add ons its not that easy. You can also request a call from support

Phone support does not handle refunds. If you have already sent a refund request all you can do is reply to the email they send you.

Hey Guys and Gals,

Thanks for reaching out to Xbox forums support.

Sorry to hear about the issues that you're experiencing trying to receive a refund.

I would suggest replying directly to the "denial of refund" email and asking for an explanation of why the refund was denied.

Since there is no further resolution and in an effort to minimize repetitive answers we will be locking this thread, but if you have any further

questions or concerns feel free to come back to the Xbox forums.

Happy gaming! Good luck!

Felix

Xbox forums support

Hi and thanks for reaching out. I hope you’re doing well. I'm an Independent Advisor and a Microsoft user like you and I'll be happy to help you.

You can try submitting a refund request for it by filling out Manual Refund Webform on this link: https://support.xbox.com/forms/request-a-refund. You can find the order number of your transaction by signing in to your email at this link: https://account.microsoft.com/billing/orders/.

Once you're done submitting your request, you'll receive an email result within 72 hours and if your request gets approved, it will take 3-5 business days for the funds to reflect on your bank account but it really depends on your bank's policy.