Refund for today renewed Subscription Xbox Game Pass

Krycha1995 · May 7, 2018

Hello Support

If today the subscription of the xbox game pass via the visa card has been renewed and I do not intend to continue using the subscription, after contacting the technical support, I can count on a refund?

:)

Djmickronney · May 7, 2018

I need a refund for the second year of my xbox live

I purchased my xbox live subscription last month, today you auto renewed my live account for a second year. I need the refund of the second year pronto.

Kekko112233 · May 7, 2018

Xbox Game Pss

Hi, I tried the trial version of 15 days of Xbox game pass, but today with the deadline has renewed automatically chargeable the cost, I ask you if you can have a refund with the consequent disabling the Xbox game Pass

Thanks

Smwutches · May 7, 2018

You would need to contact support and speak to billing. 1-800-4my-xbox if you're in the US/Canada or Contact Us | Xbox Support

Smwutches

You would need to contact support and speak to billing. 1-800-4my-xbox if you're in the US/Canada or http://support.xbox.com/contact-us

XBF Ezra G

Hi StevenDanielson,

Thanks for your post. I understand you are looking to receive a refund for a recent renewal of your Xbox Game Pass subscription. To do so, you will want to

cancel your subscription then use the
Refund Request page to get in contact with a refund agent.

I hope this helps.

XBF Leo G

Hello VasilyOzhegin,

Thank you for bringing this issue to our attention. The Xbox Game Pass trail was set up as a recurring subscription. Once the trial period is over, the account will begin charging for the subscription if auto renew is not disabled. The article entitled
How to Cancel your Xbox Subscription explains how to turn off auto renew. If you would like a refund for that subscription charge, the Xbox website contains steps on

how to request a refund. Be sure to let us know the results!

whiteandshiny

If you dont turn off auto renew of game pass it will charge you for a month as soon as the two week trial is over. There is no refunds on subscriptions.

Wishcatcher

** English Translation

The game pass I bought and used during the trial period was withdrawn from my £84.99 card for not cancelling the renewal option when it came to renewal, and I request a refund of this amount that I have not used/ will not use.

** Answer

Hi,

Sorry about that issue , the best way to get a refund is to call Xbox live helpdesk or fill-in that form > https://support.xbox.com/en-US/billing/xbox-subscriptions/digital-goods-subscriptions-refund

Regards

Refund for today renewed Subscription Xbox Game Pass