Refund for already purchased item

Discus and support Refund for already purchased item in XBoX Games and Apps to solve the problem; Hello, I preorder Mortal Kombat 11’s Kombat pack 2 about three weeks ago and was billed again for the same item. Everytime i go the the help site it... Discussion in 'XBoX Games and Apps' started by NathanWallace3, Nov 19, 2020.

  1. Refund for already purchased item


    Hello, I preorder Mortal Kombat 11’s Kombat pack 2 about three weeks ago and was billed again for the same item. Everytime i go the the help site it always stated there is an issuse on Microsofts end and cant complete the transacrion. Im about to contact
    my bank and have it removed this way if i cant get any help. It will not allow me to contact microsoft on this issue and incant report the problem to them as there is not availble

    :)
     
    NathanWallace3, Nov 19, 2020
    #1
  2. dempup Win User

    Money back

    If you have already played or used the purchased item, a refund is normally declined.
  3. KindGryphon Win User

    Xbox Refund

    can i use the items that i purchased? or is there a way for me to cancel the refund?
    I personally wouldn't if those items were the ones being refunded. Eventually i think they will go away.

    If the refund was already showing as "approved/accepted" then its already too late to cancel the refund.
  4. Smwutches Win User

    I purchased the wrong version of a DLC as a gift and I want to refund or exchange it.

    Unfortunately since it has already been redeemed, it's no longer eligible for a refund. The only way to exchange it would be to refund it and purchase the correct item.
  5. Blaq Market Win User

    Microsoft is refusing to refund an erroneous purchase

    I have been denied a refund. The reason stated was that I had already received a refund. Yet it wasn't for this item it was for another item purchased the same day by accident.

    I have informed my bank and they are working to handle the dispute. Why is it that Microsoft does not wish to refund me for an accidental purchase?
  6. PickledBell6822 Win User

    Microsoft Won't Refund My Accidental Purchase and Won't Tell Me Why - Just Keep Closing the Case

    For your refund request ( an accidental purchase ) it can be denied if it does not meet the terms and condition of Microsoft. Possible that the item was purchased for more than 5 days when you requested the refund or you already have a previous refund
    for the same reason
Thema:

Refund for already purchased item

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