Refund for a game

Go here xbox.com/refund, sign in with the account that was used to get the game, and it should show if a refund is available for that game. If refund is available then select and start
the refund process.

Try logging in with the account that purchased the game on here xbox.com/refund, and you will find a list of games or apps that are eligible for a refund, just select the game, and start the refund process.

The only way is to get a refund for the game here xbox.com/refund, then purchase the game as a gift.

Just sign in with the account that has the game on here and request the refund for that game.
xbox.com/refund.

hahah same problem here , i refunded a game and its approved with no email saying thats its refunded and also the game is still playable now even with the refund it approved , but my guess here is the refund system is bugged 100% because the refund isn't going through , the status of the game is "completed" on microsoft order history instead of "refunded" , so yeah xD