Refund Credits in me Acconunt.

Discus and support Refund Credits in me Acconunt. in XBoX Rewards & Social to solve the problem; I have 12.750 credits, from the month, and I will refund it, but today is 30 and is the same credits ando NOT refund, what can I made for refund it?... Discussion in 'XBoX Rewards & Social' started by MANDRA111, May 30, 2018.

  1. MANDRA111
    MANDRA111 Guest

    Refund Credits in me Acconunt.


    I have 12.750 credits, from the month, and I will refund it, but today is 30 and is the same credits ando NOT refund, what can I made for refund it?

    MyCredits
    Rellena el contador para iniciar tu próximo depósito. Cuando llegues a 5.000 créditos, los convertiremos a tu moneda local y los depositaremos en tu cuenta de Microsoft entre el día 15 y 30 de cada mes. ¿Cansado de esperar? Si tienes al menos 1.000 créditos
    pendientes, puedes hacer un depósito adelantado para la fecha que se muestra a continuación.

    Tienes 12.750 Créditos 5.000 Créditos

    :)
     
    MANDRA111, May 30, 2018
    #1
  2. Microhurst
    Microhurst Guest
    Refunds - when will they be?

    So I keep getting e-mails telling me that I have received a refund for any purchases via Xbox Fitness, but the only credits against my account seem to be my Xbox Rewards credits.

    When did the refunds take place or when will they?
     
    Microhurst, May 30, 2018
    #2
  3. Information about refund

    I talked to someone in xbox staff about 5 days ago regarding a refund to have. The person who talked to me said that in the next 60 days I will have a refund on my credit card of half of what I spent in the last 6 months because of the error of the system.
    The credit card in my account is no longer valid and for now there is no card related to my account. Can you please tell me how you will proceed with the refund ? Do I need to add another credit card before you do the credit on the card ? I just want to make
    sure that I will get the refund as promised. Thank you very much for your help.
     
    Maison2Retraite, May 30, 2018
    #3
  4. XBLRewards8
    XBLRewards8 Guest

    Refund Credits in me Acconunt.

    Hello,

    From the FAQ on Vault Credits:

    I claimed Rewards Credits from the vault. When will I receive them?

    If you claim Rewards Credits from the MyVIP Vault, they should appear as pending in your account within 96 hours. Once they are pending in your account, the normal deposit process kicks in. Generally if you have over 5,000 Rewards Credits pending in your
    account in the first half of any given month, that amount will be converted to your local currency and deposited into your Microsoft account on or around the 30th of that same month. If the Credits show as pending in the second half of the month, that amount
    will be deposited into your Microsoft account on or around the 15th of the next month.


    Please note you need at least 5,000 Rewards Credits pending to automatically trigger a deposit, though you can request a deposit for the next scheduled date as long as you have 1,000 Credits pending. Also, if you have ongoing issues with us depositing
    into your account, such as your account not matching up with your billing location, you might want to consider choosing a different prize from the vault, as we won’t be able to deliver your Rewards Credits until the deposit issue is resolved.


    All those Credits were just deposited.
     
    XBLRewards8, May 30, 2018
    #4
  5. XBLRewards8 Win User

    Refund Credits in me Acconunt.

    Hello,

    From the FAQ on Vault Credits:

    I claimed Rewards Credits from the vault. When will I receive them?

    If you claim Rewards Credits from the MyVIP Vault, they should appear as pending in your account within 96 hours. Once they are pending in your account, the normal deposit process kicks in. Generally if you have over 5,000 Rewards Credits pending in your
    account in the first half of any given month, that amount will be converted to your local currency and deposited into your Microsoft account on or around the 30th of that same month. If the Credits show as pending in the second half of the month, that amount
    will be deposited into your Microsoft account on or around the 15th of the next month.


    Please note you need at least 5,000 Rewards Credits pending to automatically trigger a deposit, though you can request a deposit for the next scheduled date as long as you have 1,000 Credits pending. Also, if you have ongoing issues with us depositing
    into your account, such as your account not matching up with your billing location, you might want to consider choosing a different prize from the vault, as we won’t be able to deliver your Rewards Credits until the deposit issue is resolved.


    All those Credits were just deposited.
  6. SammyVS Win User

    Wrong credit card account refund

    Then your bank must credit the amount to your new credit card. I have already refunded purchases to a card that no longer existed but my bank refunded me the new card with no problem.
  7. AridLizard Win User

    Gamertag issue

    He clearly didn't believe me and told me if I paid for the name change and it accepts hit he will credit me the money back

    they are refusing a refund, they'll only give credit.
    check your Microsoft account balance. it looks like the money has been credited there. you can use this to buy games and accessories from the Xbox store.

    many retailers only give credit refunds rather than cash.

    hope this helps
  8. ValiantOne Win User

    Microsoft Store Refund Ripoff

    Microsoft Store said they could not help me. They claim they refunded the money to my "credit card". PayPal says Microsoft never did refund the money. PayPal also said there was a mix up with the BillMeLater and my bank account. So I was told that PayPal
    took the money from the wrong account (after I chose another account at PayPal payment point), and Microsoft refunded the money to the wrong person's credit card. Microsoft apparently made a mistake in refunding the money, as they refunded the wrong amount
    and sent it to someone else's credit card. I disputed the monies taken with PayPal and my bank. Hopefully that will solve the issue.

    DevGod.... I did ask the Microsoft Store for a conformation number, 13 times. I also spoke with a Supervisor 5 times. Was told that they could not issue a refund, as they had already done so to my "credit card". When I told them I used PayPal, they told
    me they had refunded the money to a credit card and not PayPal. Finally they told me they could not override the system to give me my refund, as the system was showing I was already refunded. I was calm the entire time, and did ask for a confirmation of the
    transaction (first time and everytime I called).

    Yep, there were some messages from Singer, but they apparently got removed for trolling.

    For those, like Karch, that have been helpful, I thank you. :)
  9. MichaelSmith_071 Win User

    Took my money

    Can you tell me how to get a refund and actually get my money back instead of "credit" as compensation?
Thema:

Refund Credits in me Acconunt.

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