Refund Cancellation

Discus and support Refund Cancellation in XBoX Games and Apps to solve the problem; Hello, a few days ago I bought a game by mistake, I asked for the refund and in 72 hours it would be confirmed if it would be approved or not,... Discussion in 'XBoX Games and Apps' started by BlackRyanOps, May 27, 2019.

  1. BlackRyanOps
    BlackRyanOps Guest

    Refund Cancellation


    Hello, a few days ago I bought a game by mistake, I asked for the refund and in 72 hours it would be confirmed if it would be approved or not, yesterday I received confirmation that the refund was approved, however on the same day that I made the request
    of the refund there was the possibility of canceling the request and I answered the email asking to cancel the refund as it was spoken in the email, plus the request was not canceled, the possibility of the support solve this for me ?

    :)
     
    BlackRyanOps, May 27, 2019
    #1
  2. Lucas Lauer Win User

    Microsoft Realms Plus Bedrock

    You could also try to refund the subscription and purchase it again after the refund. To cancel a subscription and ask for a refund, please go to:

    https://account.microsoft.com/services

    - Select Manage next to the subscription you want to cancel.

    - Select Cancel subscription or Turn off recurring billing.

    - Select Cancel immediately and get a refund.
  3. Smwutches Win User

    Subscription payments

    When you bought Ultimate it cancelled and upgraded your Standard. They don't give you a refund or discount for that since you're keeping what you already paid for and adding more to it. In order to get a refund for Standard, you would have had to cancel it and refund it before purchading Ultimate. Since it was cancelled in the upgrade, once you cancelled Ultimate, you cancelled everything and would only get a refund on the last purchase.
  4. Smwutches Win User

    I purchased gamepass but it was the wrong one, went to upgrade it and was charged the full amount a second time.

    In order to get a refund on the initial subscription, you would have had to cancel it and refund before upgrading it. If you upgraded it, then it would have been canceled in order to do the upgrade and if you cancel/refund now, you'll lose both subscriptions.
  5. M3tal Daz3 Win User

    My refund

    If you have filed for a refund through the refund form you can ask for a cancelation simply by replying to the confirmation email requesting cancellation.
  6. DavitKevkhishvili Win User

    PC Game pass refund

    It says cancelled :/ but the support said that he would cancel and refund
Thema:

Refund Cancellation

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