Refund Battlefield 2042

Ted0177 · Feb 14, 2022

I paid £80 for a game i can hardly play on. No DLC that was promised. No Crossplay chat, Game hanging on loading, Gun Loadouts blacked out etc etc...

Microsoft make it really difficult to log a complaint and request a refund for a product that the consumer is not getting what was advertised.

I have been a battlefield gamer since day one. This whole situation has been handled very poorly. Just refund people and scrape some self respect back.

Gutted really as i was hoping for a real change and the game play ads where very positive.

:)

Fatbillslim

It's not refund policy,

It's sales of goods act.

Selling product not fit for purpose or misleading in to purchase.

XBF - Hayabusa

I understand your frustration, but we are unable to assist with this issue on the Xbox Support forums.

Of course, you may also always contact us through our Microsoft support channel: Xbox Support

As for now, I will be locking this thread as we will be unable to assist further with this issue.

Thank you,

-Hayabusa

XXV Ghost XXV

Same for me, no refund , microsoft telling keep your broken game, its 2021 and we still have things like this . Do the people how denied or accept refund even now whats happing in battlefield 2024, dont think so, but there happy with 100 dollar

SammyVS

You're welcome, mate. Take care!

Farscape247

depends, if in the UK then distant seller law applies and as the game is well and truly faulty, very known and the devs have not fixed it in an appropriate time frame, then Microsoft have to do something about it. this is where phone support would have to help or the company will be breaking the law and therefore risk losing their licence to operate in the UK.

Refund Battlefield 2042