Refund apex legend coins

This same thing is happening to me. But the game was Apex Legends. I bought a $20 pack of apex coins and didn’t receive the coins. Though the purchase was in my billing history. Even if I wanted to refund it I can’t, I’m out of refunds. This is happening on Xbox.

Thanks for your response. This happens with the Apex Legends game only. The first time I did not receive the coins, I requested a refund, which I received. The second time it occurred, I spoke with an Xbox Gamer who suggested I reset my Xbox using the "keep my games an apps" options. I did this, but it did not resolve the problem. I requested a second refund, which was denied because the request occurred too close in time to my previous request for a refund. I then did not make any coin purchases in Apex Legends for about 6 months. This is my third attempt to purchase coins, without actually receiving them. This problem does not occur with other games, just Apex Legends.

This same thing is happening to me. But the game was Apex Legends. I bought a $20 pack of apex coins and didn’t receive the coins. Though the purchase was in my billing history. Even if I wanted to refund it I can’t, I’m out of refunds. This is happening on Xbox.

How do you refund products because the same thing happened to me but I don't know how to refund

I bought apex coins for the game apex legends and it didn’t go through

How to redeem Apex Legends coins?

1. Sign in to your EA account in your browser(Login to Origin).
   
2. Go to the "Redeem Product Code" page.
   
3. Enter the Apex Legends Coins code in which you purchase from SEAGM by clicking on "My Card".
   
4. The balance has now been added to your Apex Legends account.