Refund advice (price changed few hours after launch, refund defined because of time played)

Discus and support Refund advice (price changed few hours after launch, refund defined because of time played) in XboX Insiders to solve the problem; So basically the situation is mechwarrior 5 came out yesterday and I bought it at the listed price of £41.74. A few hours later the price was changed... Discussion in 'XboX Insiders' started by /u/xboxwirelessmic, May 28, 2021.

  1. Refund advice (price changed few hours after launch, refund defined because of time played)


    So basically the situation is mechwarrior 5 came out yesterday and I bought it at the listed price of £41.74. A few hours later the price was changed to £24.99. I went on to request a refund to rebuy at the lower price but they've denied it because I've played it. What can I do here? If I go on the support site it keeps circling me back to the request a refund page.

    submitted by /u/xboxwirelessmic
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    /u/xboxwirelessmic, May 28, 2021
    #1
  2. SwordofWhedon Win User

    DLC I bought just got added to the ultimate edition of the game, can i get a refund?

    There are no refunds after 2 weeks or approximately 2 hours of play, and not because you found a lower price (which this is functionally).
  3. HairyLoveSpuds Win User

    Titanfall - Disc or Download?

    Origin - DD

    Because if i don't like the game after playing for a few hours, i can get a refund from EA

    @ ThankourTroops, There was no way of selling digital games, before or after the policy change, please state facts, and not lies
  4. Daft Badger Win User

    A documentation of my experience with the Xbox refund request system/team

    It's your "experiment" that was flawed.I'm not saying the system is perfect but you went about things the wrong way.

    Not sure why you think Anthem is eligible for a refund & requesting a refund 5 times after it was initially denied wont work.

    I had Anthem since launch & apart from a few disconnects the game works perfectly fine.

    The "my friend changed my gamertag" wont work either as you are held responsible for your account & anything that happens on it.

    Not sure what the other game was or the "reason" for wanting a refund but by that time you had shown a pattern of trying to abuse the refund system.

    I bought some dlc a few weeks ago & it turned out Microsoft had put the wrong price up so I had paid too much.I asked for a refund & got it within about 48 hours
  5. MILLAR1995 Win User

    GTA San Andreas Disc Read Error

    I had this problem aswell, surely before microsoft launch a game on thier marketplace they would make sure it works, there is no way I am paying for a game I cannot even play and have wasted hours of my time trying to fix, if this issue cannot be solved
    we are definately entitled to a refund!!!!
  6. NeoDan123 Win User

    When did Microsoft Store's refund and support policy become so bad?

    Bethesda had a no refunds policy on Fallout 76 when it launched, but they have become more lenient the past few weeks for refunds.

    But as for your refund request. You had to have purchased it in the last 14 days. Have not played it more then 2 hours. It is never guaranteed that you will receive a refund.
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Refund advice (price changed few hours after launch, refund defined because of time played)

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