Reembolso [Tranlate- Refund]

Não desejo renovar a minha assinatura para 2018. Quero o cancelamento imediato e estorno do valor no meu cartão. Eu não autorizo a renovação automática e não quero usufruir até 2019. Eu não tenho mais o vídeo game, não faz sentido ter a assinatura.

Thanks for your EA Access subscription. Your subscription was successfully renewed on Monday, September 24, 2018. Your next renewal is scheduled for Tuesday, September 24, 2019. Recurring billing will happen every 12 months at R$109,90 including taxes.
You can "

Nao quero a renovacao e nao encontro um lugar no site para pedir o reembolso.

[Translate-

I do not wish to renew my subscription to 2018. I want immediate cancellation and reversal of the value on my card. I do not authorize automatic renewal and do not want to enjoy until 2019. I don't have the video game anymore, it doesn't make sense
to have the signature.

Thanks for your and Access subscription. Your subscription was successfully renewed on Monday, September 24, 2018. Your Next renewal is scheduled for Tuesday, September 24, 2019. Recurring billing will happen every 12 months at R $109,90 including taxes.
You can

I do not want the renewal and I do not find a place on the site to ask for reimbursement. ]

:)

 

Reembolso [Tranlate- Refund]

Hello Leandrofalquete!

Sorry to hear you're having this trouble. I split your post into it's own thread as the original was pretty old. This way you can get new attention that is tailored to your specific need.

If you are interested in getting a refund for any subscription, you can go ahead and request a refund via our page

Request an Xbox digital product or subscription refund.

If you have any trouble with that, then I would go ahead and try contacting
customer support directly so they can make sure that they can make sure that you're subscription is dealt with the way that you'd like

Hope this information was helpful

Thanks!

 

Reembolso [Tranlate- Refund]

Quero cancelar a assinatura, já que não tenho mais posse do console. Não utilizo o serviço a muito tempo, então gostaria de receber o reembolso, pela anuidade cobrada este mês.

[Translation-I want to cancel the subscription, since I have no more possession of the console. I do not use the service for a long time, so I would like to receive a refund, for the annuity charged this
month.]

 

Você precisaria entrar em contato com o suporte e falar com o faturamento. Contact Us | Xbox Support

 

Hey there, samuelport!

Sorry to hear about you wanting to cancel your subscription and wanting a refund but you should be able to get that done yourself if you cancel your subscription early enough. We have steps to cancel your subscription here at :

How to cancel your Xbox subscription but if it doesn't refund you, you can always request one online.

You can request a refund by following the steps here
Request an Xbox digital product or subscription refund.

If you run into any trouble, then yeah contacting support would be the best way to go.

Try those steps and let us know how they help resolve your issue

Much Thanks!