Reembolso parcial assinaturas Live Gold e EA [Translate] Partial refund Live Gold and EA...

Hello AlxBmbl!

Thanks for reaching out to Xbox forums support.

I would suggest setting up a call back from an Xbox Live support agent by following the steps below. The agent would be able to look into your account and see what options you might have with cancelling your subscriptions and requesting a refund.

As provided above the best way to reach Live Support would be here:
https://support.xbox.com/contact-us#0

Step 1 ----Select Xbox One

Step 2 ----Select See other options

Step 3 ----Select topic (Ex. System Update)

Step 4 ----Select "Show contact options"

Step 5 ----Select request a call from support

I hope this helps a bit more.

Felix

Xbox forums support

Se não me engano vc só faz o reembolso total.

[Translate]

If I'm not mistaken you only make a full refund.

I have chosen "Request a refund" and also have tried to others topics, but in fact it have never shown an option to request a call from support. Could I do anything else?

I would like to get a refund since the date my house was stolen and cancceling my Live Gold and EA subscritions.

If you log in and cancel your subscriptions you will be refunded the unused portion of the subscription.

Hi Alx,

If you follow the guide Felix posted to request a call from support you get to request a call. Was able to just verify it still is a valid path myself.

Thanks,

Brad