Reembolso de Suscripcion a Xbox Game Pass Ultimate [Mod Translation - Xbox Game Pass...

Oo si compro el game pass Ultimate tendre un mes de game pass y gold Verdad

[Mod Translated - Or if I buy the game pass Ultimate I will have a month of game pass and gold Truth]

Thank you for taking the time to post this on the Xbox Forums. We understand that you are requesting a refund for a subscription your did not authorize for renewal.

In the Xbox Game Pass Ultimate purchase page you can see this message, which additionally you are prompted with before you complete the purchase in the Terms
of Sale for the item: "Membership continues to be charged at the then-current price (subject to change; plus applicable taxes) unless cancelled. Cancel any time to stop your next scheduled charge; see account.microsoft.com/services."

If you wish to request for a refund for this subscription, you will need to make sure that you have access to the account
that was billed as you will only be able to request for a refund of purchases made on that account.

I hope this is of some use to you.

Hola!!

si puedes solicitar un reembolso dentro del periodo de la compra, en este caso el mes de Game Pass, pero te recomiendo pedirlo en cuando pagues el balance pendiente, para evitar problemas de elegibilidad de parte de Microsoft.

Te dejo dos links con información que te ayudara sobre el tema.

Preguntas frecuentes sobre incentivos de Xbox Game Pass Ultimate

Cómo solicitar el reembolso de un producto digital de Xbox

Espero que esto sea de ayuda.

Saludos!

[Translation-Hello!!

if you can request a refund within the purchase period, in this case the month of Game Pass, but I recommend asking for it when you pay the outstanding balance, to avoid eligibility issues from Microsoft.


I leave you two links with information that will help you on the subject.


Xbox Game Pass Ultimate Incentive FAQ

How to request a refund for an Xbox digital product

I hope this is helpful.

Best regards!]

Hi Danyel,

Segun la informacion del este link, hasta la fecha todavia tienes las opcion de renovar tu cuenta de Xbox
Live si es que no quieres cambiarte a Xbox Game Pass Ultimate. Puedes comprar tarjetas de regalo de Xbox, o tarjetas de suscripcion Xbox Live Gold como metodo de pago.

Si tienes dudas en como canjear los codigos de tarjetas, puedes usar el siguiente link para mas informacion.

Saludos!

[Translate by Mod]

Hi Danyel,

Based on the information in this link, to date you still have the option to renew your Xbox Live account if you don't want to switch to Xbox Game Pass Ultimate. You can purchase Xbox gift cards, or Xbox Live Gold subscription cards as a payment method.

If you have questions about how to redeem the card codes, you can use the following link for more information.

Best regards!

Hola! Bienvenido a los foros!

Uba duda tienes la membresía de Xbox Game Pass Ultimate activa?

Lo que pasa que cuando tienes que game Pass ultimate en tu cuenta, los meses de Xbox Live Gold o Xbox Games Pass se convierten en Xbox Game Pass Ultimate.

Por eso, tu cuenta cambio los 12 mesea de Xbox Live Gold a solo 4 meses de Xbox Game Pass Ultimate. (Cuesta mas cara, que la membresía de Gold)

Saludos!

[Translation-Hello! Welcome to the forums!

Are you sure you have an active Xbox Game Pass Ultimate membership?

What happens that when you have to play ultimate Pass on your account, the months of Xbox Live Gold or Xbox Games Pass become Xbox Game Pass Ultimate.

That's why your account changed the 12 months of Xbox Live Gold to just 4 months of Xbox Game Pass Ultimate. (It costs more expensive, than Gold's membership)

Best regards!]