Reduced credit now wanting payment for new puzzels.

Discus and support Reduced credit now wanting payment for new puzzels. in XBoX Games and Apps to solve the problem; From reading other discussions this has happen to others. I have played every puzzle both at the Expert and Medium level. Log in to find a negative... Discussion in 'XBoX Games and Apps' started by BoweryBard43, Oct 15, 2017.

  1. BoweryBard43
    BoweryBard43 Guest

    Reduced credit now wanting payment for new puzzels.


    From reading other discussions this has happen to others. I have played every puzzle both at the Expert and Medium level. Log in to find a negative balance, and of course with the new puzzle release it is wanting payment to play.

    Tech support needs to correct this issue.

    :)
     
    BoweryBard43, Oct 15, 2017
    #1
  2. SavvyPants8
    SavvyPants8 Guest
    missing upload

    I try to download the new puzzel I pay with my credit but nothing work

    3 times lost
     
    SavvyPants8, Oct 15, 2017
    #2
  3. xboxfelix
    xboxfelix Guest
    How to Manage your Xbox LIVE payment options

    Overview

    You can choose to use more than one payment method for your Xbox LIVE account. The payment options include credit cards and PayPal accounts. You can use these payment options to buy items from Xbox LIVE Marketplace.

    The 2-year Xbox LIVE Gold Contract uses only credit cards as the payment option. The other payment options like Debit Cards, Prepaid cards and PayPal are not valid for this subscription. However, you can change your payment to another credit card.

    If it is before the end of the two years and there is no credit card associated with your account, it is assumed you have terminated the subscription, and you will be charged an Early Termination Fee and any applicable taxes.

    It is easy to edit your payment options on your console or at Xbox.com

    Steps to Follow

    Add or change a payment option using your console

    1) Use your Xbox LIVE gamertag to Sign in.

    2) Proceed to Settings and then select Account.

    3) Select Manage Payment Options, and then choose either of the following:
    • If you want to add a new credit card, select Add Credit Card.
    • If you want to use your PayPal account on Xbox LIVE, select Add PayPal. You will be required to enter your PayPal username and password. Follow the instructions to add PayPal as a payment option. You cannot use PayPal as a payment option for the 2 year Xbox LIVE Gold Contract. PayPal is not available in all regions.
    4) After making changes to payment options, select Update Payment Option.

    Add or Change a payment option on Xbox.com

    1) Go to My Account.

    2) Select Payments and Billings and click on Manage Payment Options.

    3) You may be required to Sign in using your Microsoft account (email and password).

    4) Proceed to do either of the following:

    If you want to edit a payment option, select Edit.

    If you want to add a payment option, you can do either of the following:
    • Click on Add New Credit Card and enter the credit card information
    • Click on PAY with PayPal and follow the instructions.
     
    xboxfelix, Oct 15, 2017
    #3
  4. WideningLand296
    WideningLand296 Guest

    Reduced credit now wanting payment for new puzzels.

    Im still waiting too for new puzzles to download. Been 2 days
     
    WideningLand296, Oct 16, 2017
    #4
  5. WideningLand296 Win User

    Reduced credit now wanting payment for new puzzels.

    Im still waiting too for new puzzles to download. Been 2 days
  6. UnsounderBard39 Win User

    Microsoft is no longer operating its business. Thank you for your patience. Please try other Operating Systems.

    I downloaded and paid for jigsaw, (.(5 for a year and I have never receved any new puzzels
  7. Kiesey Win User

    Can't purchase gold... i get an error message "Glitch in the system" - details in thread

    So were you able to add the other credit cards to the system? If so you should be able to transfer your balance from the old credit card to the new credit card. Follow the steps below, if you are still having issue's I would suggest contacting Xbox Phone
    support.



    To transfer your services and balances to a new payment method, follow these steps:

    Sign in to the Billing and Account Management website.

    Under Your payment methods, click the payment method you want to change.

    Under Payment method activity, click Go to payment method information.

    Under Payment method information for this account, click Use a different payment method.

    Click Add new credit card, and then click Next.

    Click Add new Direct Debit, and then click Next.

    On the Confirm transfer page, confirm the balances and services you want to transfer, and then click Next.

    Enter the information for the new payment method, and then click Save.
  8. DazedSinger588 Win User

    Microsoft Jigsaw

    Daily puzzels don´t download. I tried to download a new puzzle but nothing is happened. I´m so disappointed.
  9. stivo Win User

    Can´t remove creditcard

    I have the same problem.

    Added a new credit card, wanted to remove the old one.

    But the system wanted to make a payment on the old one, impossible to delete the old one.

    I really have to say that this poor design at Microsoft...

    on other site as soon as you add a new credit card, you can transfer the pending payments on it.

    I just canceled my subscriptions, removed my new credit card. and that's it... enough time lost for buggy sites... !!!
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Reduced credit now wanting payment for new puzzels.

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