redownload a game from Amazon onto my xbox one?

Discus and support redownload a game from Amazon onto my xbox one? in XBoX Games and Apps to solve the problem; Bought RDR2 last year on Amazon digital. Was replaying it this month and also started to replay RDR 1 ( with an xbox 360 Disc) and all was fine. Today,... Discussion in 'XBoX Games and Apps' started by Stasimouse, Oct 30, 2019.

  1. Stasimouse
    Stasimouse Guest

    redownload a game from Amazon onto my xbox one?


    Bought RDR2 last year on Amazon digital. Was replaying it this month and also started to replay RDR 1 ( with an xbox 360 Disc) and all was fine. Today, the 360 disc stopped working (other discs -360 and xboxone) work fine... Did everything they suggest,
    but nothing worked... NOW (!) I can't even play RDR2 ...!?

    Says go to store.

    Store page says " this game is installed' and in the main bar, it says ' PLAY NOW?"... Doesn't work that way either....

    Bad part is under that bar ( where it should say 'purchased' or 'download' , it says ' Buy Game? $59.99 '

    So I'm scared to uninstall/reinstall because it may think I hafta pay for it...Any ideas?

    :)
     
    Stasimouse, Oct 30, 2019
    #1
  2. steeledwand7664 Win User

    redownload a game from Amazon onto my xbox one?

    RDR2 is not a part of the game pass so you would not have gotten and been able to play it from there.

    Do you remember entering in the 25 digit code into an account.

    And once you enter in the 25 digit code and it is attached to an account amazon is correct you can remove and redownload the game as much as you want as long as you are either signed into the account that you put the code on or the console that you are trying
    to download the game to is set as the consoles home console it would automatically show up in the ready to install.

    So if you are signed into an account and go to the store on the console or online and it says that you have to purchase the game and does not give you an install option that means the account you are signed into at that time does not have the license for
    the game (the code was not put onto that account).
  3. steeledwand7664 Win User

    redownload a game from Amazon onto my xbox one?

    If you bought the game from amazon it should have come with a 25 digit code that you would have put in on an account that the ownership of the game would be tied to you would need to sign into that account to download the game and set your console as that
    accounts home console in order to play it on any other profile on that console.

    If you are signed into the account that you entered the code into you would want to sign into your order history at account.microsoft.com and look at the status of the order in your order history.
  4. Stasimouse Win User

    redownload a game from Amazon onto my xbox one?

    Thanks so much for the help..

    Buuuutttt... I was able to go back and see the 25 digit code that amazon sent by looking at the list that Amazon kept of purchases, but there's no listing in the purchase history on Microsoft(?)...There's just month after month of Game pass charges...

    I know, right?

    I'm gonna go ahead and try to delete/reinstall since Amazon seems to swear you can redownload anything bought from them, so we'll see....

    But thanks again... Was getting stressed because I've been playing RDR2 pretty much and nothing else this last coupla weeks and was really getting into catching every tiny thing... only to be told NOPE!
  5. XBF Erick C Win User

    redownload a game from Amazon onto my xbox one?

    Hey there Stasimouse,

    Sorry to hear you have been running into these problems with your RDR1 disc and the entitlement to RDR2. If this is the only disc that is not working then the problem may be the disc, is there any visible stains or scratches on the disc? You may want to
    clean it to see if this helps. Click on the link below for tips on cleaning your disc.

    If you are being asked to purchase the game then it is likely because the game is not owned on this account. Amazon should have given you a 25 digit code to redeem to your account, if it was redeemed on a different account then you would not have access
    to it on this account. You may
    Contact Xbox Support
    so that they can take a look at your account, they should be able to provide you with more information.

    I hope this helps.
  6. Stasimouse Win User

    redownload a game from Amazon onto my xbox one?

    And as for the 360 disc of RDR1 ? Plays fine in the 360 and looks brand new...

    One problem at a time I guess !

    But THANK YOU all for the help... Means a lot to me as an old dude who doesn't really interact with other gamers much at all... :)
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redownload a game from Amazon onto my xbox one?

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