Redemption code problems!

Discus and support Redemption code problems! in XBoX on Consoles to solve the problem; Hello, i cant radeem the codes i got from my xbox 360 bundle, the one from cod ghosts worked just fine(not from the first attempt). On consoles it says... Discussion in 'XBoX on Consoles' started by SlavAlex, May 6, 2014.

  1. SlavAlex
    SlavAlex Guest

    Redemption code problems!


    Hello, i cant radeem the codes i got from my xbox 360 bundle, the one from cod ghosts worked just fine(not from the first attempt). On consoles it says that the "code is invalid", and on pc it says "Something went wrong" what can i do?

    Sorry if i didn't post right...

    :)
     
    SlavAlex, May 6, 2014
    #1
  2. candi
    candi Guest
    candi, May 7, 2014
    #2
  3. amazing-j
    amazing-j Guest
    amazing-j, May 7, 2014
    #3
  4. Smwutches
    Smwutches Guest

    Redemption code problems!

    What is the code for? Is the code from the same region as your account and does your account region match your physical location?
     
    Smwutches, May 7, 2014
    #4
  5. kaw203
    kaw203 Guest
    Make sure the code is for your country and also if it was seconds hand the game code may have been used
     
    kaw203, May 7, 2014
    #5
  6. SlavAlex
    SlavAlex Guest
    Sorry guys, i talked with somebody at customer suport it will solve in 24 hours. It's done!
     
    SlavAlex, May 7, 2014
    #6
  7. Jase The Bass
    Jase The Bass Guest
    Let me get this straight. If I buy an Xbox One in the US or UK and take it overseas I can't use the redemption code that I have already paid for?

    If so, how to I recover my stolen money from Microsoft?
     
    Jase The Bass, Jan 1, 2016
    #7
  8. onyxishere
    onyxishere Guest

    Redemption code problems!

    Hello, first off it's better to create a new thread instead of bumping older ones.

    As for your currency, it's not lost. It can only be used in the region that it was originally purchased for.

    If you move from the US and have US currency on your account it is still there but can only be used for US purchases. If you had currency for another region on your account it can be viewed at commerce.microsoft.com
     
    onyxishere, Oct 31, 2018
    #8
  9. oO DANIEL Oo US Win User

    Xbox Live Code Redemption Error

    Hello I have a problem at redemption code
  10. Smwutches Win User

    Code Redemption problem

    Gears 1 and 3 are region locked and that error code does show that it's a region issue. In order to download them, your account region has to match your physical location and you have to be in a region where the games are available.
  11. Belle_696 Win User

    problem with code redemption

    Hello Christopher,

    Let me help you with your concern today. Please note that this is a public forum, I apologize for a delay in response.

    I'm sorry to hear that you did not get your capes in your account. Can you please check in here if your Home cape and Menace cape are showing as redeemed like in the image below? https://account.microsoft.com/billing/orders

    If they are listed in there, please try following the steps below:

    1. Restart your PC.

    2. Logout your Microsoft account in the Minecraft Launcher then sign back in.

    3. Open Bedrock Edition and go to your Dressing Room and proceed to Capes. Please check if your Home cape and Menace cape are now showing.

    If your capes are still not showing in your game, you will have to contact Minecraft support. https://help.minecraft.net/hc/en-us/request/new...

    I hope this helps. Please let me know if you have any more questions or concerns about this.

    Regards,

    Belle

    [​IMG]
  12. onyxishere Win User

    Redemption code problems!

    Hello, first off it's better to create a new thread instead of bumping older ones.

    As for your currency, it's not lost. It can only be used in the region that it was originally purchased for.

    If you move from the US and have US currency on your account it is still there but can only be used for US purchases. If you had currency for another region on your account it can be viewed at commerce.microsoft.com
  13. Jase The Bass Win User

    Redemption code problems!

    Let me get this straight. If I buy an Xbox One in the US or UK and take it overseas I can't use the redemption code that I have already paid for?

    If so, how to I recover my stolen money from Microsoft?
Thema:

Redemption code problems!

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