Redeeming Xbox Live Subscription

Hello Pace,

Here at our How to get an Xbox Live Gold trial subscription it is explained that:

The following limitations and restrictions apply to Xbox Live trials from games or console bundles:

• If you have an existing paid Xbox Live Gold subscription, you can’t redeem an Xbox Live Gold trial from games or console bundles to extend your subscription period. However, you can redeem the prepaid code once your current paid subscription expires.
• Redeemable codes for Xbox Live Gold trial subscriptions are only available in select games and console bundles.
• You can’t stack redeemable codes for Xbox Live Gold trials from games or console bundles. This means that you can’t start another trial period before your current trial period has finished. However, you can purchase an Xbox Live Gold subscription and start
  that subscription at any time during the trial period.

Hope this provides enough information.

Best wishes!

Hi there Ryan,

Thanks for the reply.

• Have you ever had
  Xbox Live Gold subscription on your account?

Take a look at the following resource :
How to get an Xbox Live Gold trial subscription

The following limitations and restrictions apply to Xbox Live trials from games or console bundles:

• If you have an existing paid Xbox Live Gold subscription, you can’t redeem an Xbox Live Gold trial from games or console bundles to extend your subscription period. However, you can redeem the prepaid code once your current paid subscription expires.
• Redeemable codes for Xbox Live Gold trial subscriptions are only available in select games and console bundles.
• You can’t stack redeemable codes for Xbox Live Gold trials from games or console bundles. This means that you can’t start another trial period before your current trial period has finished. However, you can purchase an Xbox Live Gold subscription and start
  that subscription at any time during the trial period.

Hope this helps.

I bought a 3 month xbox live subscription from a website recently. I tried to redeem it on my Xbox, and it didn't work. I then tried to redeem it on http://www.microsoft.com/redeem and it worked. Turns out it was a game pass ultimate subscription. Try
the site, it might work there.

An Xbox Live Gold subscription at the moment can only be redeemed through an Xbox Live Gold pre-paid subscription card, or with a payment option (credit card or PayPal) attached to your gamertag.

Hello Cadavertian!

Can you play online games? If the answer is yes, its activated but with 14 days trial has some restrictions:

The following limitations and restrictions apply to Xbox Live trials from games or console bundles:

• If you have an existing paid Xbox Live Gold subscription, you can’t redeem an Xbox Live Gold trial from games or console bundles to extend your subscription period. However, you can redeem the digital code once your current paid subscription expires.
• Redeemable codes for Xbox Live Gold trial subscriptions are only available in select games and console bundles.
• You can’t stack redeemable codes for Xbox Live Gold trials from games or console bundles. This means that you can’t start another trial period before your current trial period has finished. However, you can purchase an Xbox Live Gold subscription and start
  that subscription at any time during the trial period.