Redeeming Xbox Live 12 months subscription

Misses Quinzel · Sep 19, 2016

Hey, guys! It looks like you're both Gold according to forums now, so I am assuming that you were able to redeem your codes. Is this correct? If not, let me know so that we can dig into this further with you.

Jav0r · Sep 19, 2016

It caps at 3 years. You can't have more than 3 years of xbox live gold on your account.

GullibleBear963 · Sep 28, 2016

The same worked in next day try, not sure how it worked, I sent a mail to the vendor where you bought the code, probably they might have fixed

Sahhhhhhh dude · Feb 20, 2017

Over and over again I try and redeem the Xbox live 12 month code and each time I get "An unexpected error has occurred" please help I have 2 lays of gold left

xSqu1shyTiger · Mar 21, 2017

Same thing keeps happening to me the past couple days, I've tried redeeming my code on my xbox and on the website but I keep getting the same error message. If anyone can help, It gave me the code

XBOS-3014

37f1874a-2a28-40d4-ab2a-dbdc715e2903

koko4903 · Dec 14, 2017

I Am Seeing The Same Thing when trying to redeem the 12 month subscription code I bought from Amazon

Help Microsoft

CrazY1985 · Nov 2, 2018

Please don't bump old treads. Please start a new one for your own problem.

CJits 57

Same problem here. My xbox live gold subscription ended yesterday and can't redeem my 12 month subscription code.

MikeDennison

Hi I have just tried to redeem a 12 month xbox live code. The code was accepted and stated that it was a 12 month subscription but nothing shows up on my xbox live account? Any ideas?

X-Box Live not Lice :-(

LegoNinja187

If you redeemed the 12 months of Xbox Live Gold and it was added to your current Xbox Game Pass Ultimate subscription, I am not sure if you will be able to get the 12 months back, if you did not redeem the 12 month Gold code, then simply follow Smwutches'
advice.

HomegrownSilky

If you currently have Game Pass Ultimate and attempt to redeem a 12 month Xbox Live Gold code, it will convert to a 3 or 4 month Ultimate subscription. If you want to continue with just Gold for 12 months and not Ultimate, you would have to wait for the
Ultimate to expire before redeeming the regular Gold code.

If you don't currently have Ultimate, then you should have no problem redeeming the 12 months of Gold.

Hedrick III Pulpul

If you have a renewing 12 months subscription and wish to redeem 12 months PPC, they can just cancel the current 12 months and waive off the renewal charge for you to redeem the code. Please contact Xbox Customer Support to process it for you.

Redeeming Xbox Live 12 months subscription