Redeeming vouchers child account

Discus and support Redeeming vouchers child account in XBoX Games and Apps to solve the problem; Hello, I have redeemed a voucher on my child's account who has created an Xbox account. However, when my child tries to make a purchase of a DVD, we... Discussion in 'XBoX Games and Apps' started by CurledAura5, Feb 3, 2014.

  1. CurledAura5
    CurledAura5 Guest

    Redeeming vouchers child account


    Hello,

    I have redeemed a voucher on my child's account who has created an Xbox account. However, when my child tries to make a purchase of a DVD, we get an error saying child/teens cannot make purchases.

    How can I resolve this?

    :)
     
    CurledAura5, Feb 3, 2014
    #1
  2. Zesty Lemon111
    Zesty Lemon111 Guest
    Redeeming vouchers / points

    Hi. I have two gift cards. One is for iTunes (NZ$100) and the other is for XBOX Live (3000 Microsoft points) for an XBOX 360. The problems I have a two-fold - the first
    is that because I have a UK account, even though I am in NZ now, the system won't let me redeem the NZ£100 gift card. When it was purchased, the purchaser was assured that it could be used on our system. How can I use this cash?

    The second is that my sons Grandmother bought him a NZ£50 Microsoft Points card, but for an XBOX 360. My son has an XBOX 1S. How can I use these points?

    Thank you!

    Sian
     
    Zesty Lemon111, Feb 3, 2014
    #2
  3. Smwutches
    Smwutches Guest
    Redeeming vouchers / points

    For help with the iTunes card, you would have to contact their customer support.

    Xbox gift cards are tied to the account, not the console. So you would just redeem it to his account and it'll show up on a 360 or a One.
     
    Smwutches, Feb 3, 2014
    #3
  4. VisageOfAnAngel
    VisageOfAnAngel Guest

    Redeeming vouchers child account

    VisageOfAnAngel, Feb 3, 2014
    #4
  5. VisageOfAnAngel Win User

    Redeeming vouchers child account

  6. R4FTY Win User

    cant redeem code

    There could be a few reasons why you're having trouble redeeming your Xbox vouchers. Here are a few things you can try:

    1. Make sure you're entering the voucher code correctly. Codes are often case-sensitive and may contain letters, numbers, or both. Be sure to double-check that you're entering the code exactly as it appears on the voucher.
    2. Check the expiration date of the voucher. Some vouchers may have a limited time period in which they can be used, and attempting to redeem an expired voucher may result in an error.
    3. Check to see if the voucher is intended for use in a specific region or country. Some vouchers may only be redeemable in certain regions, and attempting to redeem a voucher that was intended for use in a different region may result in an error.
    4. Make sure the voucher hasn't already been used. If the voucher has already been redeemed, it will not work again.
    5. Check for any outstanding balance on your Microsoft account. If you have an outstanding balance on your account, you may not be able to redeem additional vouchers until the balance is paid off.
    If none of these steps help, you may want to try contacting Xbox customer support for assistance. They should be able to help you troubleshoot the issue and determine why you're unable to redeem the voucher.
  7. Lisa Riches Win User

    Can someone explain to me why Microsoft allow fraud/ hackers

    I have been in touch they talked me through refund but that has been refused as the vouchers have been redeemed yet they can see the account that has redeemed £50 vouchers after hacking into my account and billing me they use the vouchers, so they get away with it and Microsoft are allowing them! And no doubt they’ll do the same to another account but Microsoft do nothing about it allowing this to happen is disgusting
  8. Smwutches Win User

    If I brought 2k22 version for both systems how come it's telling me I don't own a digital copy

    Did you redeem the voucher it includes?
  9. pWneR SRB Win User

    I buy a new set of xbox360, it says there are two free games with it, one is Carnival MSMD, but how to download it.

    I think you should get a voucher with code. Then go to redeem code on your xbox and type in code that you found on voucher.
Thema:

Redeeming vouchers child account

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