Redeeming September 2018 XBox Quest rewards

To whom this may concern, I participated in September's Xbox Quest and completed all three tasks in September. It is to my understanding that rewards would be given within 4-6 weeks after the conclusion of the Quest program in question (i.e. 4-6 weeks
after October 15, 2018). However, I myself never got any notifications about getting a reward, so no reward was given. I was in a chat support session with Cedrick C. Cedrick C has confirmed that my completion of the XBox Quests has been authenticated and
suggested that I post this question to escalate my issue in order to redeem the rewards.

:)