redeeming Microsoft rewards

It was for xbox rewards though. I redeemed my xbox rewards points for microsoft credit so it is for xbox rewards not microsoft rewards.

Hi, for this promotion, my option to redeem the 3 months of Game Pass arrived as one of the items that could be redeemed (for 0 points) in the "Redeem" section of
my Microsoft Rewards page. Once redeemed, I got the code in an email to my Xbox/Microsoft Rewards account email address.

I'd check to see if you have the option to redeem it there, and then contact
Microsoft Rewards Customer Support if you don't see it there. Hope that helps!

I recommend following the steps mentioned on this link to claim your rewards: How to redeem Microsoft Rewards points

Hello Muganraj Mugan,

Thank you for sharing your concern here in Xbox Community Forum and we hope that all is well.

We understand that you wanted to know how to redeem Robux coins in using your Microsoft Rewards points. Let us help you how it is done so that you can successfully redeem the items.

Before we proceed any further, we would like to set your proper expectation that any concern related to Microsoft Rewards is best address to the Microsoft Rewards support team.

For your concern on how to redeem Robux coins using your Microsoft Rewards points, follow the steps below:

• go to this link: Microsoft account | Rewards Dashboard
  
• Click on Redeem tab.
  
• browse the item you want to redeem
  
• click on Redeem Reward
  
• click on Confirmed Reward
  

For your reference, see: How to redeem Microsoft Rewards points - Microsoft Support

We look forward to your response. Kindly let us know, if there is any misunderstanding or clarifications of our description by sending us a reply.



Sincerely,



Microsoft Community Moderator

The Xbox Rewards program is not the same as the Microsoft Rewards program. So if you redeemed Microsoft Rewards points for game pass, you would need to continue trying to work with Microsoft Rewards support. Xbox Rewards support will not be able to assist.