redeeming gold membership difficulty

When I sign into xbox live and try to redeem my new gold membership card I get this message:

Server Error in '/' Application.

Runtime Error
Description: An application error occurred on the server. The current custom error settings for this application prevent the details of the application error from being viewed remotely (for security reasons). It could, however, be viewed
by browsers running on the local server machine.

Details: To enable the details of this specific error message to be viewable on remote machines, please create a <customErrors> tag within a "web.config" configuration file located in the root directory of the current web application. This <customErrors>
tag should then have its "mode" attribute set to "Off".

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Notes: The current error page you are seeing can be replaced by a custom error page by modifying the "defaultRedirect" attribute of the application's <customErrors> configuration tag to point to a custom error page URL.

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:)

 

Can't redeem 12 month live gold card

Did you have a Gold membership prior to redeeming the code? You're showing as having a Gold membership now.

 

Xbox One error code: Xbos-0x80169D3A 87a1927a-4e0e-4b6d-8561-88cb91911e9c 2014/12/21 - 10:17:49 UTC

I was redeeming a code for 1 month xbox live gold membership

 

Try redeeming it from the console. If you have an issue there, post back with the error message you see there.

 

It says something went wrong

 

Hey there, STOMPER361! I'm very sorry to see any issues with redeeming a code! This thread is over a year old. If you need further assistance, please post up a new thread detailing what you're running into, any error codes or messages you may be receiving,
and troubleshooting you've completed. This way our community can get you the individual support that works best on the forums.