Redeeming Gift Code but get a "Georestricted error"

TerenceMcCoy1 · Dec 19, 2019

So, I'm trying to redeem a code my friend sent me as a gift, but i keep getting the error above. I believe it's because both of us are using VPNs because we're in Japan. It's there anyway i can fix this?

:)

Ronnieee

Are you also located in the US? Because for gifted codes, they are georestricted and both parties should be on the same region. If this cannot be redeemed because of that problem, you would need to have this gifted code refunded instead.

ngocphi

I dont think you fully realize the issue

GIFTing is region locked

Period

So if your friend has a us account the funds would be still in US

AND cant be redeemed o. Anything but a US account

If it is a xbox 360 game those are region locked

There is a reason why vpn isnt recommended

You will have to address it with your vpn provider since it is against the terms of use we cant discuss how to fix it

But it would an common issue with the vpn services and you have to address it with the provider

TerenceMcCoy1

I'm not using it to bypass anything xbox related. I guess it just got in the way of this. I'll turn it off and see if it works

Smwutches

Gifting is region locked. If you're not actually in the region the code is for, it will not work. Using a VPN to try to gain access to another region will not bypass a region lock and is a violation of the terms of service.

Loïs Vallejo

Well, the code was bought in the same region as my microsoft account.

Redeeming Gift Code but get a "Georestricted error"