Redeeming Codes Isn't Working

Discus and support Redeeming Codes Isn't Working in XBoX Games and Apps to solve the problem; I have been entering my prepaid code for and it keeps saying, Something went wrong Give it another try. If this happens again, let us know by... Discussion in 'XBoX Games and Apps' started by UnpricedAxis773, Nov 25, 2016.

  1. UnpricedAxis773
    UnpricedAxis773 Guest

    Redeeming Codes Isn't Working


    I have been entering my prepaid code for and it keeps saying,

    Something went wrong
    Give it another try. If this happens again, let us know by entering the code below at xbox.com/errorhelp so we can investigate.

    But there is no code to put and I waited a whole day and tried again and it still didn't work. Please send me a message on what to do, my gamertag is:

    :)
     
    UnpricedAxis773, Nov 25, 2016
    #1
  2. Custaa
    Custaa Guest
    Changing email address and payment problems.

    Hello,

    I'd like to change my email address on xbox live as my old email is no longer valid.

    Also, my payment information isn't working even though its correct and redeeming codes isn't working....

    Thank you.
     
    Custaa, Nov 25, 2016
    #2
  3. Sunshinewelly
    Sunshinewelly Guest
    FREE Disturbed songs....3rd of june only maybe?

    does anyone else have a code they are not using.

    the codes i had yesterday would not work. i assume you simply redeem them on the marketplace "redeem code" section
     
    Sunshinewelly, Nov 25, 2016
    #3
  4. SammyVS Win User

    Redeemed code isn't working.

    Does the code appear in your purchase history and is the status ''redeemed''?

    https://account.microsoft.com/billing/orders/

    Click on the game icon in your purchase history, a new Microsoft tab will open, check if ''Playable on'' appears on consoles or PC. If PC appears, it means that your friend gave you the PC version and you can only use the content on the PC.

    There is no way to exchange or ask for a refund, as the code was used.
  5. Hailbaer Win User

    Redeemed code isn't working.

    Does the code appear in your purchase history and is the status ''redeemed''?
    https://account.microsoft.com/billing/orders/

    Click on the game icon in your purchase history, a new Microsoft tab will open, check if ''Playable on'' appears on consoles or PC. If PC appears, it means that your friend gave you the PC version and you can only use the content on the PC.

    There is no way to exchange or ask for a refund, as the code was used.
    Ahh yes thank you that was the issue he gifted me the PC version of the upgrade thank you for the help. I'm not sure how the gifting feature works when on separate platforms but i assume PC can only gift PC versions and vice versa for Xbox
  6. Hailbaer Win User

    Redeemed code isn't working.

    I'm Samy an independent advisor. Welcome to the Xbox community. How are you?

    Clean your console's MAC and try to install the content through the Microsoft Store or your library.

    To clean the MAC follow this path
    Settings>general>network settings>advanced settings>alternative MAC address and click clear and restart the console when prompted.
    I tried this it doesn't work
  7. SammyVS Win User

    Redeemed code isn't working.

    I'm Samy an independent advisor. Welcome to the Xbox community. How are you?

    Clean your console's MAC and try to install the content through the Microsoft Store or your library.

    To clean the MAC follow this path
    Settings>general>network settings>advanced settings>alternative MAC address and click clear and restart the console when prompted.
  8. Enabledlake76 Win User

    Can't redeem a code given by Xbox

    Yeah my code isn't working, it isn't working on my xbox either, any other ways to redeem it?
Thema:

Redeeming Codes Isn't Working

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