Redeeming codes in a different region

Discus and support Redeeming codes in a different region in XBoX on Consoles to solve the problem; Well. My Cousin bought me Save the World for christmas in the US. But I live in the UK. He sent me a code I tried to redeem it but it said I was in the... Discussion in 'XBoX on Consoles' started by Infectss, Dec 22, 2017.

  1. Infectss
    Infectss Guest

    Redeeming codes in a different region


    Well. My Cousin bought me Save the World for christmas in the US. But I live in the UK. He sent me a code I tried to redeem it but it said I was in the wrong region. Please help me. I really like save the world I've seen people play it.. I'm desperate.

    :)
     
    Infectss, Dec 22, 2017
    #1
  2. Taikasika
    Taikasika Guest
    Redeeming different region code

    So I have a friend in the US that wanted to gift me Far Cry 5, this is fine and cool and all but since he bought it as a gift from the xbox store there the code is irredeemable for me in Finland.

    I know the region lock from the code can't be changed but I was wondering if I could still play the game using one of these ways.

    1. Set up a whole new account with the United States as it's region, sign in with it on my xbox and redeeming the code with that account.

    The problem is I don't know if the gift code is tied to the account he bought the gift to and even if I managed to download it would just signing back in on my main account let me play the game.

    2. Change region to the United States on the account the gift was sent to and then redeeming the code.

    I don't like this idea because apparently it takes 3 months before I can change my region back to Finland.

    Am I screwed? Any chance my friend could get his money back by contacting support? Maybe he should just redeem the code himself and enjoy the game.
     
    Taikasika, Dec 22, 2017
    #2
  3. Smwutches
    Smwutches Guest
    Redeeming code different region

    Nope. If he gifted from Xbox, the codes will only work for the region they are bought in. He could try contacting support to see about getting a refund. Otherwise, he'd have to contact the retailer he bought it from. There is no way round region locking.
     
    Smwutches, Dec 22, 2017
    #3
  4. Smwutches
    Smwutches Guest

    Redeeming codes in a different region

    Some codes are region locked. If he gifted it over Xbox, he would need to contact Xbox support to see if they can refund it so he can purchase a code for your region somewhere else. There's no way around region locking.
     
    Smwutches, Dec 22, 2017
    #4
  5. KindGryphon Win User

    Can't redeem code

    My friend send me a gift card but i can't redeem it.

    it say "This code can't be redeemed. It was purchased in a different region from your account."
    how do you redeem the code from my friend that live in different region.
    You cant. Your friend will have to request a refund for the code and purchase a code for you that is meant for your region.
  6. Smwutches Win User

    Redeeming code different region

    Nope. If he gifted from Xbox, the codes will only work for the region they are bought in. He could try contacting support to see about getting a refund. Otherwise, he'd have to contact the retailer he bought it from. There is no way round region locking.
  7. Smwutches Win User

    Redeeming different region code

    The only way you could download it is if your account was set as the US and you were physically in the US.

    Your friend would need to contact support for a refund or, like you said, he could keep the game for himself. He can contact support by either 1-800-4my-xbox or http://support.xbox.com/contact-us
  8. XBF Chris J Win User

    Redeeming code different region

    How do I contact the seller ?
    Hey Charlie,

    Please create a separate thread detailing any issue that we can help with, and we will be happy to assist.

    Hope to hear from you soon!
  9. CharlieN2 Win User

    Redeeming code different region

    How do I contact the seller ?
Thema:

Redeeming codes in a different region

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