Redeeming code that I received with incorrect region

Hey!

HA! ive received one of those before. Change your console region to Mexico then try entering the code, that usually works so try it. Here's how: https://support.microsoft.com/en-us/help/4027266/microsoft-store-how-to-change-your-country-or-region hope this
works!

They say that I need to come here for help, Yes I received it when was set to Mexico but the point is I never live in Mexico and I start using the xbox here in United States, I really dont know how this happens

You cant reedem other country codes

Did you get that item when your account was set to Mexico? I would advise you to contact Xbox official support to get more information on a possible replacement of the code.

I clicked on redeem code

After receiving the message

In my xbox live messages

I keep getting

"incorrect username or password" on spotify's website