Redeeming an old Microsoft points card?

Since points were discontinued in 2013 most of the cards have expired by now.

How old is the Points Card and when was the last time you've tried them and had them work?

Since Microsoft introduced the Euro Currency based Prepaid Cards / Codes in 2016, the points codes could be at least 4 years old. i guess i used some of my remaining Points Codes End of 2019. I dont know if you can see the redeem date of a microsoft points
code in your microsoft account.

If you got an old gift card with 2100 Microsoft points on it, be aware that Microsoft changed to "real world currency" for their payment system in 2013. They gave a grace period to 2015 if I remember correctly to redeem old points cards, and they would be
converted to actual currency on your account.

It might be, that the card you tried to redeem won't work anymore.

In that case, the forum can't help you, as this is usually a "users help other users voluntarily" forum. You would have to contact the official support again at
https://support.xbox.com/contact-us

But be prepared that they might be unable to add funds to your account with an outdated gift card that is still in Microsoft Points.

hi here is info on Microsoft points-
support.xbox.com/.../microsoft-points-retire-faq its states that *What will happen to Microsoft Points Cards?

Xbox Gift Cards (denominated in your local currency) will be available for purchase in retail stores and through online retailers later this year. Microsoft Points Cards you purchase at retail will continue to be redeemable on your console and Xbox.com until
further notice. Microsoft has no plans to discontinue acceptance of previously purchased Points cards and codes.

What if I have codes and/or Microsoft Points Cards that I haven’t yet redeemed after the transition?

Go ahead and redeem them! Even after your account transitions, we’ll still accept purchased Microsoft Points Cards and codes until further notice, and we’ll add to your account an amount of local currency equal to or greater than the Marketplace value of
those points. When you redeem a Points card or code, those Points will be retired, and your account will begin using your local currency instead. Microsoft Points cards and codes that you purchased and redeem after the transition will expire one year from
the date the Points are redeemed.*

They're referring to the Microsoft Rewards program. http://rewards.microsoft.com (There's also an app on the console and you can earn points through the Game Pass app on mobile). Points earned from the program can be redeemed for Xbox gift cards/subscription cards. Once you redeem a gift card, you can use the funds to buy any game in the marketplace.

The thread was locked because it was old and shouldn't have been bumped.