redeeming a code when my security info change is pending

When the 30days are up you will have full access to all areas of your MS account.

https://support.microsoft.com/en-my/help/4523658/why-is-my-security-info-change-still-pending

If you made the security info changes:

• After 30 days, the security information you chose to remove will be deleted.
• During this 30-day period, you can still access most Microsoft services, but you won't be able to do things that require a security code, like changing your password, email addresses or manage parental controls online.
• You can view, change, or add billing information, and make purchases.

Hi Oliver! My name is Darhyl and I’d be more than happy to help you with your query.

I'm sorry you are experiencing this with your security information change/30-day security lockdown.

The only option to cancel the security information change and bypass the lockdown is to cancel the change according to the official Microsoft website: https://support.microsoft.com/en-us...-message-cbd0f64f-02d9-45d2-90c3-2375e5a72e52

"You can cancel the request if you removed the security info yourself. If you didn't remove the info, and you think this may have been done by someone with unauthorized access, follow the steps to alert us of this.

1. If you're the person who removed all the security verification methods for your Microsoft account, you can go ahead and cancel the request from the Security info change is still pending window.

Sign in to the Security page for your Microsoft account. account.microsoft.com > Security.

On the Your security info change is still pending window, select the link, cancel this request, and follow the prompts. You'll need access to these security proofs to complete the cancel request.

2. If you're not the person who made the security change and suspect your account was compromised, do the following:

Sign in to the Security page for your Microsoft account. account.microsoft.com > Security.

On the Your security info change is still pending window, select the link, let us know towards the bottom of the window, and follow the prompts. "

Thank you for your kindness and understanding! Please feel free to let me know if you need anything else.

Best Regards,
Darhyl

I downloaded the app and it's saying the same thing in the app. Copied and pasted it below.

Your security info change is still pending

Your security info will be replaced after 30 days, on 1/5/2024. Until then, you won't be able to sign in to your account unless you can use your current security info or a trusted device.

Hello taintedbeef2,

Good day! Thank you for posting in Microsoft Community.

We are sorry to hear about the issue you’re experiencing when logging in to your account on Xbox and we appreciate you trying the troubleshooting steps ahead. Just to set your expectation, here at Microsoft Community forums, we only have limited tools and we don't have the option to access your account. But we will do our best to help you sort this out or provide the details to reach the right support to help you fix the issue.

Please try the following steps to fix the issue:

1. Sign in to your Microsoft account on the website and confirm that the changes are showing up.

2. Submit the account recovery online form and then redownload your account on the Xbox Console.

• Go to Recover your account (live.com) and fill out the form.
  
• After submitting you will get an email within 24hours.
  
• After receiving the email try downloading the account on your Xbox Console.
  

If none of these step's work, you can contact Xbox Live Support so they can further assist you and help you fix the issue the soonest possible. You can reach them on this link: Contact us | Xbox Support. Click on "Contact Us" to chat with Live Support or request a callback. To chat with Live Support, please make sure to select the correct category and type "Talk to an Agent".




Thank you for your cooperation and understanding. If you have any other questions or issues, please let me know. We are always happy to assist you.

Have a great day and happy gaming!

Sincerely,



Microsoft Community Moderator

you will need to contact Microsoft support here -> Microsoft - ContactUs