Redeemed Xbox One Code but Game Isn't Installing on Xbox One

HalfbakedTomTom · Sep 25, 2015

I received the Fable Legends Closed Beta Redeem Code for the Xbox One and clicked on the link on the email. When I clicked on the link I was told to confirm the code and then it told me that the game would start downloading on my Xbox One. Unfortunately
nothing has happened. I even performed the power cycle but still nothing changed.

:)

shuflie · Sep 25, 2015

Fifa 14 code trade in @ Game?

You could try if you haven't ripped open the card. Even if you have opened it, if the game you take it to has a connected Xbox One they can redeem the code and cancel instead of confirming the install.

ArcReclaimer · Sep 25, 2015

Fable Legends

I recently redeemed a code for Fable Legends beta on xbox one i accepted the code at the xbox site and the download isn't showing up on my xbox one

Axel GERMANY · Oct 9, 2015

Go to My Games & Apps and scroll to the right to your Ready To Install screen. The game should show up there.

Jacun

There isn't any add ons on my xbox even I checked and code which was with game was redeemed successfully

downthesun

Bueno, the Kinect isn't actually part of the console. Just like Kinect for Xbox 360 isn't part of the console. It's more of an add-on. The One (actual Xbox One CONSOLE) IS working perfectly. Installing games, playing games, playing blu-rays, redeeming codes,
etc. all work as advertised. If you just wanna sit there and nitpick and be of no help go right ahead. You're doing a nice job so far.

Copperneck

I redeemed my code on xbox.com and it said "you now own evolve" but it's not in my games & apps and I don't know how to prompt the install on my xbox one. Why isn't there a download list on xbox one? Also, I tried entering the code again and it said it
was already used. Duh. Because I "own" it. But why can't I download it?

XBF George L

Hello Shari!

Thank you for bringing this situation to our attention here on the forums. I understand you redeemed a code for Minecraft on your Xbox One and are having trouble finding the game is that correct. Have you checked in your Games & and Apps section under Ready
to install if it isn't in the Games section? Also please take a look at this support article for a bit more steps

How to install games on Xbox One

LimeyGeeza

I am having a similar issue - redeemed the code on Xbox.com - when I went to my Xbox One the app to install WAS under 'my games & apps' so I installed - when it got to 100% it gave me a message 'cannot complete installation' - Uninstall and try again. So
I uninstalled - and now the install is nowhere to be found on the Xbox One - tried re-entering the code and it says 'this code has already been redeemed'

Redeemed Xbox One Code but Game Isn't Installing on Xbox One