Redeemed XBox Live Gold 12 months membership but converted to Ultimate 4 months without me...

If you currently have Game Pass Ultimate and attempt to redeem a 12 month Xbox Live Gold code, it will convert to a 3 or 4 month Ultimate subscription. If you want to continue with just Gold for 12 months and not Ultimate, you would have to wait for the
Ultimate to expire before redeeming the regular Gold code.

If you don't currently have Ultimate, then you should have no problem redeeming the 12 months of Gold.

Yes the auto renewal is off already. I have the Game pass ultimate until May 25. I already bought a new 12 month xbox live gold card but when I try to redeem the code it says my 12 month
gold will be automatically convert to a 4 months xbox game pass ultimate which I don't want. I want the 12 month of xbox live without the game pass. Do I really have to wait until my xbox game pass expired before I can redeem a new xbox live gold (without
the game pass ultimate)?

Hi OscarJerez,

If you would like to redeem 12 months of gold without gamepass, you will first need to contact Support who will be able to return your membership to just gold as if you redeem it will convert into ultimate game pass where you will get less than 12 months.

so you're saying if I purchase a Xbox Live gold membership prepaid card for 12 months while Xbox Live Gold Pass ultimate is enabled it'll convert those 12 months into Xbox Live Gold pass ultimate

If your friend had a Game Pass Ultimate subscription when they redeemed the code, it would have been converted to Ultimate. 12 months of Gold would have been converted to 4 months of Ultimate.