Redeemed XBL membership on the wrong account

Discus and support Redeemed XBL membership on the wrong account in XBoX on Consoles to solve the problem; Hi, I need some help just redeemed by pre-paid xbox live 12month membership onto the wrong account and don't know what to do, I've tweeted the... Discussion in 'XBoX on Consoles' started by i A l l e n J, Jan 29, 2015.

  1. i A l l e n J
    i A l l e n J Guest

    Redeemed XBL membership on the wrong account


    Hi,

    I need some help just redeemed by pre-paid xbox live 12month membership onto the wrong account and don't know what to do,

    I've tweeted the support team on twitter but I've got no reply,

    Thanks

    :)
     
    i A l l e n J, Jan 29, 2015
    #1
  2. BalloonClock280
    BalloonClock280 Guest
    Xbox live gold membership

    I inadvertently redeemed Xbox live gold membership on wrong account/device. Can it be transferred to intended account?
     
    BalloonClock280, Jan 29, 2015
    #2
  3. bowski477
    bowski477 Guest
    bowski477, Jan 29, 2015
    #3
  4. Smwutches
    Smwutches Guest

    Redeemed XBL membership on the wrong account

    You would need to try contacting support. They should be able to cancel the subscription and give you a token for the remaining time that you can redeem on the correct account. 1-800-4my-xbox if you're in the US/Canada or
    support.xbox.com/contact-us
     
    Smwutches, Jan 29, 2015
    #4
  5. StarKi113R13
    StarKi113R13 Guest
    Also, If your on Xbox One. Just sign into the account the code was redeemed on and make sure that the console is set to your home Xbox. Then you can share the subscription with all the profiles signed into your console.
     
    StarKi113R13, Oct 31, 2018
    #5
  6. StarKi113R13 Win User

    Redeemed XBL membership on the wrong account

    Also, If your on Xbox One. Just sign into the account the code was redeemed on and make sure that the console is set to your home Xbox. Then you can share the subscription with all the profiles signed into your console.
  7. Smwutches Win User

    Redeemed XBL membership on the wrong account

    You would need to try contacting support. They should be able to cancel the subscription and give you a token for the remaining time that you can redeem on the correct account. 1-800-4my-xbox if you're in the US/Canada or
    support.xbox.com/contact-us
  8. Tha Bus Driv3r Win User

    Cannot Connect to XBL

    Is your membership out of date; therefore, you may need to renew your XBL subscription. If not, call microsoft and ask about your account. There could be something wrong with your information, or just your XBL.
  9. Its Del Boy Win User

    Can't redeem codes!

    Tried to redeem a 3 month xbl code but getting that "something went wrong" nonsense !!!
  10. SoBe Mercury Win User

    Error code 80151006 Help!

    Your XBL Gold Membership has been cancelled, not that you don't have an XBL Account. The only way you can overcome this is by purchasing a Gold Membership. If you have one contact Xbox Support.
Thema:

Redeemed XBL membership on the wrong account

Loading...

  1. Redeemed XBL membership on the wrong account - Similar Threads - Redeemed XBL membership

  2. My transactions show redeemed v-bucks but does not show in account balance? Am I doing...

    in XBoX on Windows
    My transactions show redeemed v-bucks but does not show in account balance? Am I doing...: I have my v-bucks redemption code, and I have my secondary code. It is showing up in my transactions with the date and amount that I redeemed. When I got to put the secondary code on my Xbox one...

  3. i got a gift from another region, is there any way i can still redeem it

    in XBoX on Windows
    i got a gift from another region, is there any way i can still redeem it: a friend gifted me minecraft from another region which we didn't know it would be a problem, is there a way I can still redeem it 77bfc55a-317a-4db3-9eac-55da57cf008c

  4. Trying, And Failing, to Redeem 1yr XBL for 2000

    in XBoX Rewards & Social
    Trying, And Failing, to Redeem 1yr XBL for 2000: See the title. I would very much like to get that 1yr XBL code before they're "out of stock" (seriously...how do digital codes go out of stock...?). Please help! 33a51946-87f5-418f-bc56-7ce2d8f1f5d8

  5. Not able to Redeem the 1-month XBL gift.

    in XBoX Games and Apps
    Not able to Redeem the 1-month XBL gift.: Customer Support advised me to make a post about not being able to Redeem the 1-month XBL subscription. So here it is. I never was able to redeem the 1 month XBL subscription. I received an...

  6. Can't redeem Free 1-month XBL Gold code

    in XBoX Games and Apps
    Can't redeem Free 1-month XBL Gold code: I got the message with the xbl prepaid 1 month gold code.But when i confirmed it,it always said:"Something went wrong.Sorry about that.Give it a try in a while."It has been a week.What's wrong...

  7. Cant redeem or purchase from xbl even with valid credit card

    in XBoX Games and Apps
    Cant redeem or purchase from xbl even with valid credit card: I cant download any dlc or even put credit on my acc from a valid credit card or prepaid code.. just says something went wrong. Think it started happening when microsoft changed from points to...

  8. Can't buy a game, redeem codes can't even contact XBL

    in XBoX on Consoles
    Can't buy a game, redeem codes can't even contact XBL: I tried buying a game and it wouldn't let me. So I bought the digital code on Amazon and I can't even redeem that. I tried contacting Online Support Chat but even THAT isn't working. The little...

  9. Unable To Redeem XBL 15 Month Code

    in XBoX on Consoles
    Unable To Redeem XBL 15 Month Code: I've tried to redeem a code for XBL and I've gotten an error message on my Xbox One. I tried on my laptop and was given a need to add payment option. My CC was already on file and I even added my...

  10. XBL redeem codes not working for 42hrs now, service out, nobody cares

    in XBoX on Consoles
    XBL redeem codes not working for 42hrs now, service out, nobody cares: Guys, from what I see on my account and what I hear from consultants, redeeming new XBL code is NOT working for 41 hrs now. This means that a lot of people, including me, are not able to use...