Redeemed rewards to my old e-mail!

Discus and support Redeemed rewards to my old e-mail! in XBoX Rewards & Social to solve the problem; Xbox One. My Microsoft account had my old e-mail that's no longer activated, I tried to redeem my rewards but sent it to the wrong e-mail!!! Please... Discussion in 'XBoX Rewards & Social' started by xXxCAMPERMANxXx, Jun 5, 2017.

  1. Redeemed rewards to my old e-mail!


    Xbox One. My Microsoft account had my old e-mail that's no longer activated, I tried to redeem my rewards but sent it to the wrong e-mail!!! Please help?? Redeemed rewards to my old e-mail! :(

    :)
     
    xXxCAMPERMANxXx, Jun 5, 2017
    #1
  2. AsrialX
    AsrialX Guest
    Can't Change Old E-Mail

    I keep getting Xbox Live Reward e-mails to my old e-mail address even though I've switched my account to my new e-mail address, and removed all trace (that I can find) of my old e-mail address.

    How do I get these e-mails switched to the new address?
     
    AsrialX, Jun 5, 2017
    #2
  3. DaViiDNeS
    DaViiDNeS Guest
    Xbox Live Rewards Help

    Okay so a few months ago I changed my old e-mail address on my Xbox Live account to my new e-mail address, and a few days ago I signed up for the Xbox Live rewards and for some reason they sent me the confirmation e-mail to my old e-mail address saying the
    account was set up but for some reason it tried to set up a rewards account for my old e-mail address so I'm wondering how to I get it so it sends all that kind of stuff to my new e-mail address and how do I request another invitation to the Xbox Live Rewards?
     
    DaViiDNeS, Jun 5, 2017
    #3
  4. XBLRewards8
    XBLRewards8 Guest

    Redeemed rewards to my old e-mail!

    Hello xXxCAMPERMANxXx,

    We use your Microsoft Billing email for Rewards Emails. We see that your current email and this billing email are different, so your emails may be being sent to an unexpected email address. You may wish to adjust this information from your Microsoft Account
    page (https://account.microsoft.com/billing/addresses?ref=amcyourinfo#/) to match your current email. Either way, the Credits are still linked to your Microsoft Account. The email
    address is just used for correspondence from our program.
     
    XBLRewards8, Jun 6, 2017
    #4
  5. XBLRewards8 Win User

    Redeemed rewards to my old e-mail!

    Hello xXxCAMPERMANxXx,

    We use your Microsoft Billing email for Rewards Emails. We see that your current email and this billing email are different, so your emails may be being sent to an unexpected email address. You may wish to adjust this information from your Microsoft Account
    page (https://account.microsoft.com/billing/addresses?ref=amcyourinfo#/) to match your current email. Either way, the Credits are still linked to your Microsoft Account. The email
    address is just used for correspondence from our program.
  6. Kelemvor79 Win User

    i got a message yesterday that i got a winning reward of x box , fortnite and 5 entries or ticket of sweepstakes .

    Read carefully in the e-mail because there you usually provide a link to redeem your reward or give you the code directly from your reward so you can go to the store to redeem it
  7. DEEP FM UBoG Win User

    Verification Code not being sent.

    I'm trying to redeem my xbox reward point but have to verify my account when i try it says they will send me an e-mail but i never receive it
  8. NicholasHall5 Win User

    X Box One email address

    You should be able to change the email address on your account page on xbox.com
    Thanks zmaster2xxx for your quick reply.

    I have as you suggested been onto my account page at xbox.com where the correct e-mail address is shown. It also shows the correct e-mail address on the redeem page at xbox.com.

    The strange thing is that on the console redeem page it shows the old e-mail address. Yet in the settings on the xbox it shows the new correct address.

    Basically the settings page on the xbox does not show the same e-mail address as the redeem page on the xbox.

    I am baffled.
  9. BlackJak1989 Win User

    Promo not received... :(

    The E mail the windows live E mail. or is there a redeem code
Thema:

Redeemed rewards to my old e-mail!

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