Redeemed rewards but not showing in account

The rewards page says youve redeemed my points into my account but I cant see any evidence of this.

:)

 

Redeemed 12 months of Xbox Gold

Over Christmas I was given two 3 months subscription cards and a 6 month subscription card. I redeemed them and I got my 12 months, but it is not showing up anywhere on my Xbox live rewards account, I have nothing pending, and it is showing I was never credited. Any
help would be appreciated. Thank you.

 

Since May 5th, 20,500 Rewards Redeemed for 20.5$ still not credited

I have 20,500 reward points based on 1000 plus VVIP points. I redeemed for $10 x 2 reward credits. It's showing since May 5th. I waited for 15th May nothing happened and then 30th may also passed. STill showing in credits meter .

Other member accounts have already received their rewards.

Can u fix it pls?

Thanks

sakattack360

 

Hello True InTeNsiONz,

Deposits as currency can be confirmed from your commerce page at (Sign in to your Microsoft account), where they will be listed as a refund with a negative amount (since we are adding funds to your account).