Redeemed my Xbox live Gold card code in the wrong account

dazenTV · Jun 29, 2017

Is there any way to change the account? Please help me

:)

moneyshotSAINT · Jun 29, 2017

automatic renewal and prepaid xbox live gold cards

Will my credit card be charged even if I have purchased a prepaid xbox live gold card and redeemed the code already on my account?

rickyjohn · Jun 29, 2017

Bizarre Xbox live / game receipt problem

Bought an Xbox live code for my sons for Christmas from Game via my debit card and it came as a text code on a basic receipt. Dopy dick here then lost the receipt before redeeming the code. Will Game be able to trace/link the purchase to the code via my debit card? Obviously the coffee isn't redeemed so not like I'm blagging anything? Lol

Smwutches · Jun 29, 2017

You would have to contact support to see if they can cancel the subscription and give you a token to use on the correct account. otherwise, nothing can be transferred between accounts. 1-800-4my-xbox if you're in the US/Canada or Contact Us | Xbox Support

AIexandar

Did you redeem the code on the Xbox 360 console? If you did, I would suggest redeeming the code on your computer.

You can redeem all types of prepaid codes, including Xbox gift cards, Xbox Live gold cards, and Xbox Music Pass cards, on a computer and have them applied to your account immediately. Here’s how:

1. Go to www.xbox.com

2. Sign in

3. Go to the "Xbox Live Gold" tab and click "Redeem Code"

That's it! Your Gold membership will be applied instantly.

Hope this helps.

-A

PitiedCookie30

I'm having the similar error message when redeeming my code. My gamertag and billing option is set to Philippines, and the xbox live gold card or rather code is bought online from the UK. But when I try to redeem the code, it will show the similar message
saying Something Is Wrong and all that.. What may be the problem?! D:

ShaneSt.Louis

I too cannot redeem my prepaid 12month gold xbox live membership card on my Xbox one, It says something went wrong after it already confirms that it's a valid card and what it is redeemable for,

I do not have any fraud or suspicious behavior and I can't redeem my code, This isn't my problem either, It's MS problem like above me said, Fix it!

XBF Diego M

Hi Lucillex,

Xbox Live Gold can be purchased using a credit card or using a prepaid 25-digit redeemable code you can buy from many retailers.

If you don't have a credit card, it's best to go with the prepaid cards. Once you purchase one from a retailer, you can redeem the code in a number of ways. I'll provide an article that explains how to redeem an Xbox Live Gold prepaid subscription code:

I hope this helps!

Mister Beep

Hey there,

What kind of code are you trying to redeem? If it's an Xbox Live Gold subscription card or Microsoft Account currency, you can redeem that on either Xbox One or Xbox 360. Keep us posted!

Redeemed my Xbox live Gold card code in the wrong account