Redeemed item gone

Discus and support Redeemed item gone in XBoX Games and Apps to solve the problem; A few days ago I redeemed a code for a limited edition Advanced Warfare Sentinel Task Force Exo on xbox.com and it told me that the code worked. I went... Discussion in 'XBoX Games and Apps' started by Ernxst, Jun 25, 2015.

  1. Ernxst
    Ernxst Guest

    Redeemed item gone


    A few days ago I redeemed a code for a limited edition Advanced Warfare Sentinel Task Force Exo on xbox.com and it told me that the code worked. I went on my xbox 360 - nothing there. Onto my xbox one - still nothing. I went back onto xbox.com and checked
    my billing history - nothing! I no longer have the code with me as I thought it was going to work. What do I do?

    :)
     
    Ernxst, Jun 25, 2015
    #1
  2. XBLRewards8
    XBLRewards8 Guest
    Prize code sent today, already used!!!

    Hello Red Cortina21,

    As stated on the vault page, that item can only be redeemed once per user. Since you had already activated this item from a previous FREEdom promotion, it cannot be redeemed again. You can give this code to a friend that has not yet redeemed this item.
     
    XBLRewards8, Jun 25, 2015
    #2
  3. maxen
    maxen Guest
    Please back the 10.000 rewards point!

    Are you referring to the items which can be redeemed? Depending on your region, Xbox Live Rewards may already have transitioned to
    Microsoft Rewards meaning those items cannot be redeemed.
     
    maxen, Jun 25, 2015
    #3
  4. medium bloke
    medium bloke Guest

    Redeemed item gone

    Hi there,

    This item I believe is an avatar item. Have you gone to the avatar customisation app on Xbox One and checked your costumes, or looked around all different clothing types to see if it's there?
     
    medium bloke, Jun 25, 2015
    #4
  5. medium bloke Win User

    Redeemed item gone

    Hi there,

    This item I believe is an avatar item. Have you gone to the avatar customisation app on Xbox One and checked your costumes, or looked around all different clothing types to see if it's there?
  6. XBF Ihssane Z Win User

    My item is gone

    Hello @zenツ❗️❗️, I hope that you are doing well!

    Thank you for reaching Microsoft Xbox Forum support.

    I would like you to go through the following steps to clear the Mac address and then perform a quick power cycle on your console:

    Settings > Network Settings > Advanced Settings > Alternate Mac Address > Clear it and the console should restart. It would definitely help if you could restart the internet router while the console is restarting.

    After going through the troubleshooting steps mentioned, I invite you to perform a quick power cycle by turning off the console and then unplugging all the cables. After 2 to 3 minutes, re-plug them back again, then restart your console.

    In case the issue still persists, the next step would be to perform a reset on the console. To do so you will need to follow the steps below to perform a reset on the Xbox :

    Settings > System > Console Info > Reset This Xbox > Reset and Keep my Games and Apps.

    Note =>The "Reset and Keep my Games and Apps" option will not cause losing your games, but please be aware that you need to be completely aware of the email address as well as the password of your account before going for it because it will require you to sign in to the account.

    I wish you a lovely day, and I hope this helps you out! All the best!

    Kind Regards

    Stay safe, and happy gaming!
  7. XBLRewards8 Win User

    Prize code sent today, already used!!!

    Hello Red Cortina21,

    As stated on the vault page, that item can only be redeemed once per user. Since you had already activated this item from a previous FREEdom promotion, it cannot be redeemed again. You can give this code to a friend that has not yet redeemed this item.
  8. ThatManicDude Win User

    Summer Of Arcards - Minecraft Skin Pack

    It was a promotional item. Its gone now.
  9. HAZMAT RADIO Win User

    i accidentally redeemed a xbox gift card on the wrong account

    There's no way to transfer items/content redeemed on another account. If you redeemed a currency card on the account, you can buy the item as a gift for your other account.
Thema:

Redeemed item gone

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