Redeemed Gold, doesn't work

KR4Q · Sep 18, 2014

I bought an xbox one and just used the 14 day trail card for gold on my 360. It redeemed, but I still can't play multilayer

:)

Misses Quinzel · Sep 18, 2014

Gold doesn't work

Hey there, Bash!

I'm sorry to see any Gold issues! It does appear that, according to
your public profile, you were able to play Rocket League yesterday; that game would require Gold to be able to play. Are you still having issues at this time, or are you good to go. Let me know if you're still having problems so that we can sort those out
together.

I look forward to working with you!

--------------------------------------

Xbox Forums Staff

Be sure to check out the Xbox Forum Guidelines and if you're a member of the Xbox Insider Program, check out the Xbox
Insider Program Forums for help with Insider Program troubleshooting.

l Bash57 l · Sep 18, 2014

Gold doesn't work

Hi,

I've got a problem. I'm a gold member and my Xbox says that I'm a gold member until the 21/05/2018. However, I can't play online and I have a screen which shows me the opportunity to buy a gold subscription.

Moreover, I have still the possibility to buy games with less extensive price as a gold member.

What can I do?

onyxishere · Sep 18, 2014

Sorry to hear it but you should post this in the Xbox One forums for more assistance.

forums.xbox.com/.../4271.aspx

RoninhoM2906

Okay, quick update! I tried redeeming the code with a different account which doesn't have Live Gold and it works. I didn't click Redeem but it does work. This leads me to believe that I can't redeem a game I already have through Games With Gold.

Do It with a browser

I already mentioned in my original post that I have tried every possible browser and app to try and redeem it but it just doesn't work on the account which has an active Gold subscription.

So redeem It with another account

Krasorias

Okay, quick update! I tried redeeming the code with a different account which doesn't have Live Gold and it works. I didn't click Redeem but it does work. This leads me to believe that I can't redeem a game I already have through Games With Gold.

Do It with a browser

I already mentioned in my original post that I have tried every possible browser and app to try and redeem it but it just doesn't work on the account which has an active Gold subscription.

Krasorias

Okay, quick update! I tried redeeming the code with a different account which doesn't have Live Gold and it works. I didn't click Redeem but it does work. This leads me to believe that I can't redeem a game I already have through Games With Gold.

MasTerKi3Z

Okay, quick update! I tried redeeming the code with a different account which doesn't have Live Gold and it works. I didn't click Redeem but it does work. This leads me to believe that I can't redeem a game I already have through Games With Gold.

Do It with a browser

Daft Badger

If you've redeemed it on your brothers xbox then it will show as not valid if you try to redeem it again.

What do you mean by it does not work?

A trial doesn't make a you gold,it only gives you some gold privlages.

Redeemed Gold, doesn't work