Redeemed Game Not showing up

Discus and support Redeemed Game Not showing up in XBoX Games and Apps to solve the problem; I redeemed the code for minecraft explorers pack and it says look in game downloads and i can't see it there, what should I do?... Discussion in 'XBoX Games and Apps' started by Taoh1d, Nov 26, 2020.

  1. Taoh1d
    Taoh1d Guest

    Redeemed Game Not showing up


    I redeemed the code for minecraft explorers pack and it says look in game downloads and i can't see it there, what should I do?

    :)
     
    Taoh1d, Nov 26, 2020
    #1
  2. Belen T.C. Win User

    Redeemed but not showing up

    Hello Shayden,

    Thank you for posting in Microsoft Community.

    We understand you are having issues with the Xbox Gift card you redeemed but did not reflect on your Microsoft balance. Normally, it would only take 24hours for the Gift card to reflect on your account however, since it is already more than 24hours what we highly suggest is to reach Xbox Live Support as we at Microsoft Community only have limited tools here. They may need to check the status of your Gift card code and they can definitely help you get the Gift card added to your Microsoft balance.

    You can reach them on this link: Contact us | Xbox Support. Click on "Contact Us" to chat with Live Support or request a callback.

    We appreciate your patience and understanding. If you have any questions or concerns, please let me know. Have a great day!

    Sincerely,



    Microsoft Community Moderator
  3. Puppy Fujo Win User

    Redeemed game isn't showing up

    Look for the game in the store on your console. There you will find the install button. Let us know if you ckntcont to have difficulty.
  4. XBF Paul M Win User

    Redeemed game isn't showing up

    Hiya!

    As Puppy Fujo mentioned can you please try and locate the game on the store on the Xbox One? If it is not there I recommend

    contacting customer support     for further assistance.

    Happy Gaming!

    Paul Xbox Forums Team!
  5. Predator2O51 Win User

    Redeemed game isn't showing up

    Yes i just got the redemption code from new Fallout 4
  6. Jth0rp3 Win User

    Redeemed a Game Code, not showing up

    Reboot does nothing. The game does not show up at all under My Games on my XBOX account from my PC.

    I'm pretty frustrated that the *** live support isn't working. Is this just me or? Still can't enter my name in the required fields to get a support chat going.
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Redeemed Game Not showing up

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