Redeemed code on wrong account

Discus and support Redeemed code on wrong account in XBoX Sales and Promo to solve the problem; i accidentally redeemed my pre-order gift from Fifa 17 on the wrong Xbox account. I used an old email without realizing it was an old account that... Discussion in 'XBoX Sales and Promo' started by AT Ron Mexico, Sep 27, 2016.

  1. Redeemed code on wrong account


    i accidentally redeemed my pre-order gift from Fifa 17 on the wrong Xbox account. I used an old email without realizing it was an old account that isn't used and doesn't have Xbox live. Is there any way to switch it to my current account with Xbox live and
    where I play the game on?

    :)
     
    AT Ron Mexico, Sep 27, 2016
    #1
  2. Shouxin26
    Shouxin26 Guest
    Xbox One code redeemed on wrong account

    I redeemed a game code that I received when I purchased Assassins Creed: Origins Deluxe edition on my wrong account and I'm wondering if there's a way I can redeem it again (with proof of purchase of game and code of course).
     
    Shouxin26, Sep 27, 2016
    #2
  3. Redeemed codes on wrong accounts

    Today I bought xbox one with Fortnite Bundle with xbox live gold code for my son. I logged in to my profile afterwards and in my son's game profile. But I activated an xbox live gold code on my profile and a Fortnite code on his profile. Is there the option
    to transfer xbox live gold to my son's account because he can not use all the extras from the game now. And it was a mistake, and I do not know whether it's fixable now.

    Thank you!
     
    IrenaSotirova, Sep 27, 2016
    #3
  4. Smwutches
    Smwutches Guest

    Redeemed code on wrong account

    You would have to try contacting support to see if there is anything they can do. Otherwise, nothing can be transferred between accounts. 1-800-4my-xbox if you're in the US/Canada or
    support.xbox.com/contact-us
     
    Smwutches, Sep 27, 2016
    #4
  5. Thank you. I did contact support first, and they could not do anything, but they recommended I make a post here to see if there was any way I could get help here.
     
    AT Ron Mexico, Nov 3, 2018
    #5
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Redeemed code on wrong account