Redeemed code not downloading

I redeemed a closed beta code for madden 19 on june 24th around 9pm on my phone. It then said it will be downloaded next time I turn my system on. I finally get time to play it today, turn my system on and neither the game or the download or anything at
all is there. How do I download my game?

:)

 

How to Redeem a Code on Xbox One - QR Code or 25 Character Code

Hey guys! Okay, so you need to figure out how to redeem codes on the Xbox One? Well, there are a few ways of doing this.

1.

• Login to Xbox.com (top right hand side)
• In the top bar, mouse over Xbox Live Gold
• You'll see 'Redeem Code' in the drop down list
• Click 'Redeem' and enter your 25 digit code!

If your code is a game or DLC, it will automatically start downloading once you login to your Xbox, unless you have your Xbox in standby, which will allow it to download right away!


2.

• From the main page of the Xbox One dashboard, scroll to the right to the 'Games' section and select that section -or- If your Kinect is connected, say "Xbox, Use a Code"
• If you have a QR code (that square looking code thing), you can hold it up to your Kinect to redeem it.
• If you have a 25 digit code, in the lower left of the screen, you have the option to "enter the 25-character code." Click that and enter your code. Confirm your code and you're all set!

Your item will automatically download. Enjoy!


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20 extra songs download code

Stoopid question, but with everyone now having NXE, the instructions on the back of the manual are out of date, so where on earth do i go to redeem the code as i can no longer find an option called 'redeem code' will it work if i just select any song to download and then enter the code there? or is there an option within RB2 to redeem the code(not seen on if there is)

 

just to specify, this was done on the xbox app on my phone

 

Hi, assuming you are signed in on your Xbox with the account that redeemed the code, it may or may not have automatically installed on your Xbox depending on whether your Xbox is in instant-on mode or energy-saving mode. If it didn't automatically install,
it should be waiting in the "Ready to Install" section of your "My Games and Apps" section. For full information about viewing and installing downloadable games/content: View and download game content and add-ons on Xbox One

For more information about instant-on mode and energy-saving mode: https://support.xbox.com/xbox-one/console/learn-about-power-modes

Also, make sure you're signed in to the account on which you redeemed the code, and make sure you see the redemption of the code reflected in your order history at Sign in to your Microsoft account

Hope that helps!