Redeemed code, didn't download and can't re-enter code

Discus and support Redeemed code, didn't download and can't re-enter code in XBoX Games and Apps to solve the problem; I bought the expansion pass for Destiny a couple of days ago on Gamestop's website, and it gave me the code to redeem. When I redeemed the download... Discussion in 'XBoX Games and Apps' started by MatthewCCole, Nov 19, 2014.

  1. MatthewCCole
    MatthewCCole Guest

    Redeemed code, didn't download and can't re-enter code


    I bought the expansion pass for Destiny a couple of days ago on Gamestop's website, and it gave me the code to redeem. When I redeemed the download code it said it was accepted but it did not do anything after that. It didn't download the files or anything
    and when I go to re-enter the code it says it has already been redeemed and can't use it. I've reset cache, everything. Somebody have any ideas (I'm on 360 in case that info is needed)?

    :)
     
    MatthewCCole, Nov 19, 2014
    #1
  2. jstep
    jstep Guest
    How to Redeem a Code on Xbox One - QR Code or 25 Character Code

    Hey guys! Okay, so you need to figure out how to redeem codes on the Xbox One? Well, there are a few ways of doing this.

    1.
    • Login to Xbox.com (top right hand side)
    • In the top bar, mouse over Xbox Live Gold
    • You'll see 'Redeem Code' in the drop down list
    • Click 'Redeem' and enter your 25 digit code!
    If your code is a game or DLC, it will automatically start downloading once you login to your Xbox, unless you have your Xbox in standby, which will allow it to download right away!


    2.
    • From the main page of the Xbox One dashboard, scroll to the right to the 'Games' section and select that section -or- If your Kinect is connected, say "Xbox, Use a Code"
    • If you have a QR code (that square looking code thing), you can hold it up to your Kinect to redeem it.
    • If you have a 25 digit code, in the lower left of the screen, you have the option to "enter the 25-character code." Click that and enter your code. Confirm your code and you're all set!
    Your item will automatically download. Enjoy!


    [video=youtube;VYOHd5dF9jg]
     
    jstep, Nov 19, 2014
    #2
  3. Pooon
    Pooon Guest
    20 extra songs download code

    Stoopid question, but with everyone now having NXE, the instructions on the back of the manual are out of date, so where on earth do i go to redeem the code as i can no longer find an option called 'redeem code' will it work if i just select any song to download and then enter the code there? or is there an option within RB2 to redeem the code(not seen on if there is)
     
    Pooon, Nov 19, 2014
    #3
  4. Kaisonic
    Kaisonic Guest

    Redeemed code, didn't download and can't re-enter code

    My brother said that when he got the Destiny Expansion Pass from GameStop, the code they gave him and that he entered on his 360 simply put 34.99 plus tax into his Microsoft account. Then he went into the marketplace on his 360 and just bought the Expansion
    Pass there, using the balance on his Microsoft account. Maybe your code did the same thing? Did it just put money in your Microsoft account?
     
    Kaisonic, Nov 19, 2014
    #4
  5. MatthewCCole
    MatthewCCole Guest
    Actually ya it did so I just have to buy it there or something? It says on my billing page at microsoft.com that its status is settled.
     
    MatthewCCole, Nov 19, 2014
    #5
  6. MatthewCCole
    MatthewCCole Guest
    Ok ya you were right I did what your brother did and it's downloading now thank you Kaisonic
     
    MatthewCCole, Nov 19, 2014
    #6
  7. Kaisonic
    Kaisonic Guest
    No problem! I'm not sure why GameStop is doing it that way, seems very silly to me.
     
    Kaisonic, Nov 1, 2018
    #7
  8. rocrom Alpha Win User

    Prepaid code error 0x80153005 but the content is still available

    Thanks HyruleBalverine,

    But it still doesn't work. It appears the game my activation code should unlock IS available on Xbox Live, but it still doesn't work. I'm disappointed and bored of re-entering the same codes in the "redeem a code" section over and over again while can't
    download the game I paid for and can't contact Xbox support over the phone.
  9. Alex Wechsel Win User

    Starfield Redeem Code not working.

    So I just got my constellation edition today , I got to enter the code into the console store. I get to the screen to redeem it, I hit redeem and it said “something went wrong”. So I backed out and re entered the code but it says code it already redeemed but I have no game to download. What happened, I need help and answers.
  10. RandyAU93 Win User

    Game Pass ultimate and Xbox live gold confusion

    No, it was redeemed and converted to one month of Ultimate, so the code cannot be re-entered as it has already been redeemed.
  11. UndeadNinja36 Win User

    Problem with raptr promotion

    okay, I managed to get it to work (I just re-entered my credit card info) and I got the free month of live, but when I entered the codes for the games, they did not download. it said they redeemed fine, but they didnt download and they are not in my download
    history
  12. Prime Famous Win User

    Game not in Library

    Thanks for the fast answer.

    I alredy tried to restart the console but I hadn't try to delete and add my account, so I tried but it didn't work.

    I re-entered the code again and got a Message that says: Check the instructions that came with your code. You might need to redeem it on a different web page.

    The Instruction says, that I have to go to xbox.com and redeem the code there, but appears the same message. What confuses me is that the code is showing as redeemed in my Orders.
Thema:

Redeemed code, didn't download and can't re-enter code

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