Redeemed code but did not receive content

Discus and support Redeemed code but did not receive content in XBoX Games and Apps to solve the problem; I purchased Battlefield 1 Deluxe Edition and redeemed my code for additional content last night but did not receive the items. When I attempted to... Discussion in 'XBoX Games and Apps' started by slinkygun, Oct 19, 2016.

  1. slinkygun
    slinkygun Guest

    Redeemed code but did not receive content


    I purchased Battlefield 1 Deluxe Edition and redeemed my code for additional content last night but did not receive the items. When I attempted to redeem the code today (just in case I had not done it properly), live.xbox.com indicated that the code was
    already redeemed. When I go to battle packs, it says I have no unopened battle packs. Is there somewhere I else I should look for my content? Thank you.

    :)
     
    slinkygun, Oct 19, 2016
    #1
  2. jaxino177
    jaxino177 Guest
    Missing content form Early Enlister Codes

    I have bought the Early Enlister Edition of BF1 and have redeemed the codes, but have not received the content from it. I have played around an hour and can't find it. Xbox did tell me that I had redeemed the codes but have yet to see the content in-game.

    note: I did redeem the codes before the game had finished downloading, could that be the problem?
     
    jaxino177, Oct 20, 2016
    #2
  3. DesignedParty2
    DesignedParty2 Guest
    Purchased content but did not receive

    i bought a pack porsche the 7. 9 .2015 but i have not received the downloadable content. i have the confirmation purchase in my account but i cant use this pack in my xbox one
     
    DesignedParty2, Oct 20, 2016
    #3
  4. FMJord
    FMJord Guest

    Redeemed code but did not receive content

    Hey Slinkygun,

    I helped someone with this issue yesterday. If you still have the beta installed, make sure you delete it. Delete the extra content from the my games and apps section. Click options on BF1 the full versions, manage game, delete the additional content and
    re install. You will delete the BETA this was also. If that doesnt work download the companion app for BF1, link your xbox account and it should prompt. Do the app fix only if you have done the beta fix and it still doesnt work. Let me know and happy gaming,
     
    FMJord, Oct 21, 2016
    #4
  5. FMJord Win User

    Redeemed code but did not receive content

    Hey Slinkygun,

    I helped someone with this issue yesterday. If you still have the beta installed, make sure you delete it. Delete the extra content from the my games and apps section. Click options on BF1 the full versions, manage game, delete the additional content and
    re install. You will delete the BETA this was also. If that doesnt work download the companion app for BF1, link your xbox account and it should prompt. Do the app fix only if you have done the beta fix and it still doesnt work. Let me know and happy gaming,

  6. NaZoooom Win User

    eon fortnie pack Fortnite

    Hi DamianSnell,

    Did you receive a redeemable code for the Xbox Store? Might be worth checking the box contents to see if you may have just overlooked it.
  7. BurpDerpinz Win User

    Unread E-mail Found About Xbox Punch Card

    I did not receive an email for redeeming the code. So is it possible the code is no good or someone else redeemed it?
  8. The1337gamer Win User

    assassin creed black flag redeem game content code issue

    Where did you try to redeem the code?

    I think you have to redeem the code in game. There should be an option on the main menu that says additional content and it lets you redeem the code there.
  9. Smwutches Win User

    Please Fix Rewards Points

    Did you redeem the code you received for the subscription?
Thema:

Redeemed code but did not receive content

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