Redeemed an Xbox Gold pass code before canceling subscription, now I can't find it!

Update: I went ahead and contacted support via chat and they solved it by refunding my monthly subscription payment for this month so that the 12 month code could begin to apply instead. Basically just removing the overlap rather than removing the code from my account. It was super fast, I have already received the refund and my account already reflects the application of the 12 month pass code. It was a simple fix in the end, but did require the action of Microsoft support to accomplish it in case you get into the same situation.

cancel your game pass subscription and then redeem you 12 month gold code.

If you subscribed to Ultimate, you would need to cancel that subscription or wait for it to run out before adding a prepaid card. Otherwise, as it states, prepaid gold or game pass codes will be converted to Ultimate when you redeem them. If you already
redeemed the code, there would be no way to revert it back to gold.

If the Game Pass code was for Game Pass Ultimate, not just Game Pass, then the remaining Gold you had would have been converted to Game Pass Ultimate when you redeemed that code since Ultimate includes Gold. So by cancelling the Ultimate subscription, you would have cancelled everything.

I just redeemed my Microsoft points on a 12 month subscription for Xbox gold, when I tried to redeem the code it told my that it will convert it into 4 months of Xbox game pass, I don't want game pass I want gold, do I have to wait for my game pass to
expire before I can redeem my code for 12 months of gold