Redeemed a rewards from the MyVip vault and never received it

Discus and support Redeemed a rewards from the MyVip vault and never received it in XBoX Rewards & Social to solve the problem; I redeemed 500 gems for the smite better with friends pack and they said it’ll be sent to my email. Provides the email, lost the gems, never got the... Discussion in 'XBoX Rewards & Social' started by CobraOperator, Jun 5, 2018.

  1. CobraOperator
    CobraOperator Guest

    Redeemed a rewards from the MyVip vault and never received it


    I redeemed 500 gems for the smite better with friends pack and they said it’ll be sent to my email. Provides the email, lost the gems, never got the rewards. Checked spam and everything. Worst pet is is that it’s one redemption per person apparently so I
    can’t just retry. Assistance would be greatly appreciated.

    :)
     
    CobraOperator, Jun 5, 2018
    #1
  2. RKOSCOOTER
    RKOSCOOTER Guest
    Havent received myvip rewards

    I also didn't receive myvip vault rewards that I received any ideas why? It was the 10,000 and 5,000 credits that was worth 500 and 250 gems that I redeemed either Monday or tuesday
     
    RKOSCOOTER, Jun 5, 2018
    #2
  3. Wull Scott
    Wull Scott Guest
    MyVIP rewards not received

    I tried to redeem 3x 75 Platinum for Warframe from the MyVIP Vault on 02/04/2018 and haven't received them, despite them showing as redeemed.
     
    Wull Scott, Jun 5, 2018
    #3
  4. XBLRewards8
    XBLRewards8 Guest

    Redeemed a rewards from the MyVip vault and never received it

    Hello CobraOperator,

    Apologies for the inconvenience. We have reached out to our Vault team to investigate your account for any potential email issues. We'll update this thread once we know more.
     
    XBLRewards8, Jun 6, 2018
    #4
  5. XBLRewards8
    XBLRewards8 Guest
    Hello CobraOperator,

    You email was delivered to a ".clm" email address, which was likely an accidental typo. Our other team will reach out to you via private message with this code, since we cannot alter user-registered information. You can see your messages by clicking your
    profile in the top right corner of this website, and selecting "Messages" from the drop down menu that appears.
     
    XBLRewards8, Nov 3, 2018
    #5
  6. XBLRewards8 Win User

    Redeemed a rewards from the MyVip vault and never received it

    Hello CobraOperator,

    You email was delivered to a ".clm" email address, which was likely an accidental typo. Our other team will reach out to you via private message with this code, since we cannot alter user-registered information. You can see your messages by clicking your
    profile in the top right corner of this website, and selecting "Messages" from the drop down menu that appears.
  7. XBLRewards8 Win User

    Redeemed a rewards from the MyVip vault and never received it

    Hello CobraOperator,

    Apologies for the inconvenience. We have reached out to our Vault team to investigate your account for any potential email issues. We'll update this thread once we know more.
  8. XBLRewards8 Win User

    VIP reward not working?

    Hello SargentDynamit8,

    Unfortunately, since the program has ended in your region, you can no longer spend Gems or use the MyVIP Vault. As stated in the transition FAQ:

    What will happen to my Xbox Live Rewards MyVIP Gems, MyVIP Perks, and MyVIP Vault?You’ll have until May 31, 2018 to earn MyVIP Gems and unlock any new MyVIP Perks. You’ll then have until June 15, 2018 to claim any open MyVIP Perks and to redeem any unused
    MyVIP Gems in your Xbox Live Rewards account for prizes from the MyVIP Vault. After this date any unredeemed MyVIP Gems will be converted to Microsoft Rewards points and can be used to redeem rewards from the Microsoft Rewards catalog once your membership
    is transitioned. One MyVIP Gem will convert to one Microsoft Rewards point.
  9. Smwutches Win User

    VIP Vault

    What will happen to my Xbox Live Rewards MyVIP Gems, MyVIP Perks, and MyVIP Vault?



    You'll have until May 31, 2018 to earn MyVIP Gems and unlock any new MyVIP Perks. You'll then have until June 15, 2018 to claim any open MyVIP Perks and to redeem any unused MyVIP Gems in your Xbox Live Rewards account for prizes from the MyVIP
    Vault. After this date any unredeemed MyVIP Gems will be converted to Microsoft Rewards points and can be used to redeem rewards from the Microsoft Rewards catalog once your membership is transitioned. One MyVIP Gem will convert to one Microsoft Rewards point.
  10. XBLRewards8 Win User

    Unused VIP gems

    Hello Trademarkman,

    From the FAQ:

    What will happen to my Xbox Live Rewards MyVIP Gems, MyVIP Perks, and MyVIP Vault?



    You’ll have until 31 May 2018 to earn MyVIP Gems and unlock any new MyVIP Perks. You’ll then have until 15 June 2018 to claim any open MyVIP Perks and to redeem any unused MyVIP Gems in your Xbox Live Rewards account for prizes from the MyVIP Vault. After
    this date any unredeemed MyVIP Gems will be converted to Microsoft Rewards points and can be used to redeem rewards from the Microsoft Rewards catalogue once your membership is transitioned. One MyVIP Gem will convert to one Microsoft Rewards point.
Thema:

Redeemed a rewards from the MyVip vault and never received it

Loading...

  1. Redeemed a rewards from the MyVip vault and never received it - Similar Threads - Redeemed rewards MyVip

  2. How many "give cards" can I redeem using my reward points?

    in XBoX on Windows
    How many "give cards" can I redeem using my reward points?: Hi, quick question but how many "give cards" can I redeem using my reward points? I have a lot and would like to know I can redeem for multiple cards in the day? Is there a limit for the100...

  3. Redeeming Xbox Gift Cards With Microsoft Rewards

    in XBoX Accessibility
    Redeeming Xbox Gift Cards With Microsoft Rewards: I have 5000 points on one of my main Microsoft accounts and 9000 points on another account. Can I redeem 5$ Xbox gift cards on both my accounts but send the money from one of the Xbox gift cards...

  4. Redeem reward points on child account

    in XBoX Accessibility
    Redeem reward points on child account: I am trying to redeem reward points that my child has saved up on his account. I am able to select the robux (the ones he want), press redeem and then a screen appears and a “verified” shows. No...

  5. Why cant I redeem my xbox rewards in my region?

    in XBoX Accessibility
    Why cant I redeem my xbox rewards in my region?: It's been 5 years since the last time I tried redeeming my rewards on xbox. Within those 5 years Microsoft still hasn't included Guam(US) to it's list? f254abba-27f3-4d58-aec7-70014fffb6df

  6. Can I redeem the microsoft rewards Xbox Game Pass thing without a credit card?

    in XboX Insiders
    Can I redeem the microsoft rewards Xbox Game Pass thing without a credit card?: I want to redeem my microsoft rewards points to get the game pass but i don't want to use my credit card. Will i need my credit card to redeem Xbox Game Pass? submitted by /u/Akminecraft123...

  7. Why am I not getting the rewards I Redeemed from Game pass

    in XBoX on Windows
    Why am I not getting the rewards I Redeemed from Game pass: I Redeemed 3 different coin packs with my game pass points and never received them. I didn't get an email with a code or a text I was not given anything to redeem them but used my game pass...

  8. I keep trying to redeem my reward points for the goals set bit it never works

    in XBoX on Windows
    I keep trying to redeem my reward points for the goals set bit it never works: I keep trying to redeem my rewards points for the goals but it never goes through. 50ff52c3-475c-44ab-b199-257ff483eda5

  9. How to redeem gift cards i got from xbox microsoft rewards

    in XBoX on Windows
    How to redeem gift cards i got from xbox microsoft rewards: I got a Roblox gift card from my microsoft rewards points on Xbox, however, i cant seem to find out how to access it. 7d0d4407-ac76-4f78-8b06-791e8f9304f7

  10. Xbox One Microsoft Rewards set to auto redeem randomly, wont let me cancel even after doing so.

    in XBoX on Windows
    Xbox One Microsoft Rewards set to auto redeem randomly, wont let me cancel even after doing so.: Alright so today I was looking at some gift cards on my Xbox One to see what I could get in the future, and I was looking at auto redeem, for some reason the 10$ Xbox Gift Card option was set to...