redeemable code deactivated before opening it

TheRitz56 · Jan 11, 2017

I went to open a redeemable code for a gears of war 4 operations pack from the xbox 15 year anniversary and it disappeared. When I contacted costumer service they had this to say: "I have checked the codes here and actually the code was sent PTV6G-DGDC4-X3M7R-FM7Q6-VC62Z,
I have checked on the status of the code and it is showing as "Deactivated".

I was told to place my issue here to have a reimbursed operations pack sent to my notifications on xbox live.

:)

Miss Bijoux · Jan 11, 2017

Redeemable Gears of War codes disappeared from Message Center before opening them.

Hey there!

I sent you a message over Xbox Live.

Enjoy!

VBOLMrPink · Jan 11, 2017

Redeemable Gears of War codes disappeared from Message Center before opening them.

Codes for Gears 1, 2, 3 and Judgement Day disappeared from Message Center before opening them after a recent Gears of War 4 digital purchase.

Support chat # [Mod Removed] for reference - led me to this forum.

Please help

ngocphi · Jan 15, 2017

never ever post a code Online and publically

Someone could redeem it

FYI does your account region match your physical region if not thats probably why

ngocphi

never ever post a code Online and publically

Someone could redeem it

FYI does your account region match your physical region if not thats probably why

exaggeratedswagger

what if it's not redeemed, is there a way to deactivate the code? I have the code right here and if it isn't redeemed by the scammer who is more likely to sell it on instead of redeem it for themselves

Smwutches

If they already redeemed the code, there is no way to refund it and there is no other way to deactivate it.

XBF Steven R

Hey there ASHLEYBENFOR,

Thanks for reaching out to the Forums for advice on how to deal with this issue with your code. It really depends on how long ago you got the code from the store you got it from. What we have on our Troubleshoot
gift card and code issues is all you can do.

When you get the chance, give that a shot and let us know if that helped.

Thanks for reading!

ASHLEYBENFORD

I have got no idea took it back to tesco and thay said nothing we can do its microsoft problem

redeemable code deactivated before opening it