redeem issue

I was sent a Just cause 2 code to redeem because i bought Just Cause 3, now the code for Just cause 2 is not in my messages, i need it to be sent to me again...

Hello SneakyFurball,

Go to My Games & Apps and scroll all the way to the right to a section called "Ready to Install". Wait a few minutes to let this section populate with content. You should now see Minecraft. Select it and press A to begin downloading.

Let us know how you get on.

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WeltyDaisy, try these steps also, but if they do not work then please create your own thread to avoid hijacking this one.

i bought FALLOUT 4 on xbox one and i cant find it on my xbox but i can see it in my Microsoft account profile what do i do

Hello Jam! I'm Khaji, happy to help you today.

I know how frustrating this can be for you.

I understand that you have redeemed the code and the money does not appear in the game.
Follow the steps below that may help you resolve this issue:

1. You have to keep in mind that sometimes they may take a while to appear. I advise you to restart the game and then the console.
2. I would also like you to verify that the code appears redeemed in your order history, go to this link: https://account.microsoft.com/billing/orders/
2. If more than 48 hours have passed, I advise you to visit Rock Star Games support, follow this link:
https://support.rockstargames.com/categories/200013306?step=fe1a3922

Note: This is a non-Microsoft website. The page appears to provide accurate and secure information. Beware of ads on the site that may advertise products frequently classified as PUPs (potentially unwanted products). Carefully research any product advertised on the site before deciding to download and install it.

Best regards, Khaji.

Did you purchase the code from a third party seller on the internet ? If that's the case then the code might be from a different region than the one you're in and will not work with your profile. It might be best to contact Xbox Live phone support about
it so they can check the code for you.

You can find the number here (make sure the website region matches your actual region)

http://support.xbox.com/contact-us?isChatCallAvailable=false