Redeem Halo Wars 2 Ultimate Edition on Win10 PC, but Halo Wars 1 is missing

Discus and support Redeem Halo Wars 2 Ultimate Edition on Win10 PC, but Halo Wars 1 is missing in XBoX Games and Apps to solve the problem; I just bought Halo Wars 2 Ultimate Edition digital code and redeem it on Win 10 Store. I could download Halo Wars 2, but Halo Wars 1 I could download... Discussion in 'XBoX Games and Apps' started by mynpc, Jul 10, 2017.

  1. mynpc
    mynpc Guest

    Redeem Halo Wars 2 Ultimate Edition on Win10 PC, but Halo Wars 1 is missing


    I just bought Halo Wars 2 Ultimate Edition digital code and redeem it on Win 10 Store. I could download Halo Wars 2, but Halo Wars 1 I could download it only on my XBox One. If I browse to Halo Wars shop page, there is no Install button but a buy button.
    In my libary section, I can only download Halo Wars 2, there are also another Halo Wars 2 und Halo Wars Definitive Edition listed, but there are no Install symbols only a warn symbol, that these games are not for this system.

    Why is this problem still not solved since released? I'm not the only one with this problem. If you look closely in your Xbox community or amazon, you will find out that almost everyone criticized this since release date. Please help me quickly. I want to
    play Halo Wars 1 on my PC first and not the second one.

    :)
     
    mynpc, Jul 10, 2017
    #1
  2. Halo Wars Definitive Edition code problems

    I received a code for buying Halo Wars 2 Ultimate edition, but when I went to redeem it, it says it6 was already redeemed. I want to play Halo Wars on pc first before playing Halo Wars 2. Please help!!!
     
    RaptorTim-[xboxvenue], Jul 10, 2017
    #2
  3. DatongYi
    DatongYi Guest
    I look forward to receiving the halo War 1 Redeem Code,How much time I need to wait ?

    Hi, I love halo, and I pre order Halo Wars 2 Ultimate edition. I look forward to receiving the halo War 1 Redeem Code, but no one send it to me. I'm really looking forward to playing Halo Wars 1 on PC and Xbox, How much time I need to wait ?
     
    DatongYi, Jul 10, 2017
    #3
  4. zobizoubzoub
    zobizoubzoub Guest

    Redeem Halo Wars 2 Ultimate Edition on Win10 PC, but Halo Wars 1 is missing

    Same problem here !

    Redeem Halo Wars 2 Ultimate Edition on Win10 PC, but Halo Wars 1 is missing [​IMG]
     
    zobizoubzoub, Jul 11, 2017
    #4
  5. Redeem Halo Wars 2 Ultimate Edition on Win10 PC, but Halo Wars 1 is missing [​IMG]

    I have the same problem.

    Halo Wars 2 is activated for PC and XBox One, but Halo Wars 1 is only activated for XBox One and not for PC.
     
    Ist ein Horst, Jul 11, 2017
    #5
  6. zobizoubzoub
    zobizoubzoub Guest
    A lot of weeeiiiiiiird conversations with chat support today ... no one at Microsoft understood my explanations, some of them got rid of me by closing brutally the chat window...

    They don't want to see the problem, they blame the resellers...
     
    zobizoubzoub, Jul 12, 2017
    #6
  7. Hey there,

    Where did you purchase the game token exactly? Is your Windows 10 PC fully up to date as well?

    _______________________________________________________



    Xbox Forums Staff

    Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
    Insider Program Forums
    for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

    HERE
    for the best info.
     
    Mister Mascot, Jul 12, 2017
    #7
  8. zobizoubzoub
    zobizoubzoub Guest

    Redeem Halo Wars 2 Ultimate Edition on Win10 PC, but Halo Wars 1 is missing

    Hello Mister Mascot ... I bought the digital code from amazon ... Strange thing, when I look at another page, I see that I possess Definitive edition, but I can't download it from here ... My Windows is fully updated...

    Here's the screenshot

    Redeem Halo Wars 2 Ultimate Edition on Win10 PC, but Halo Wars 1 is missing [​IMG]

    I tought I could access the definitive edition INSIDE the Halo Wars 2 game, looks like it's a DLC or something, regarding this kind of decription....
     
    zobizoubzoub, Jul 13, 2017
    #8
  9. zobizoubzoub
    zobizoubzoub Guest
    zobizoubzoub, Jul 13, 2017
    #9
  10. zobizoubzoub
    zobizoubzoub Guest
    Edit is disabled on my comment so I post here : I bought the code dfrom Amazon on july, 10th
     
    zobizoubzoub, Jul 13, 2017
    #10
  11. Bought it from Amazon on July, 10th. Windows 10 is up to date (Windows 10 Pro, Version 1703, Build 15063.483).
     
    Ist ein Horst, Jul 14, 2017
    #11
  12. zobizoubzoub
    zobizoubzoub Guest
    Hallelujah ! Store opened just to check in, and Halo appeared on my library !

    Yayyyyyy !
     
    zobizoubzoub, Jul 19, 2017
    #12
  13. Redeem Halo Wars 2 Ultimate Edition on Win10 PC, but Halo Wars 1 is missing

    Same here!

    Thank you!
     
    Ist ein Horst, Jul 19, 2017
    #13
  14. Same here!

    Thank you!
     
    Ist ein Horst, Nov 2, 2018
    #14
  15. Marcel Labbé-Lauren Win User

    Still waiting for my Halo Wars Definitive Edition Code

    Hey there,

    That screenshot indicates that you already own the game. Codes were only sent out during the pre-order period for Halo Wars 2: Ultimate Edition. Now, all digital purchases for Halo Wars 2: Ultimate Edition include the digital version of Halo Wars: Definitive
    Edition. If the game is showing up in your library already, there is no need for a code.

    Are you able to try downloading the game through the Halo app on the Windows Store? Within the Halo app, select the controller icon and see if it allows you to download the game through that menu.

    Keep us posted!
    Yes that screenshot indicates that I own the XBox One version, but not the PC version. As you see, there are two versions of Halo Wars 2. One for PC and one for XBox.

    I bought the Ultimate Edition and I should have everything on PC and XBox, but I did not receive a Halo Wars Definitive Edition for PC. It's not in my store library. I do not own an XBox One.

    The Halo App is only offering me to buy Halo Wars 1.

    If browse the Windows Store to Halo Wars 2 Ultimate Edition it says that I own this product. It lists Halo Wars Definitive Edition as belonging to this package. If I click that, it offers me to buy Halo Wars Definitive Edition.

    Clearly, that can't be right and something went wrong with the activation. Can you fix this?

    Best,

    M1Labbe
  16. Ist ein Horst Win User

    Redeem Halo Wars 2 Ultimate Edition on Win10 PC, but Halo Wars 1 is missing

    Hallelujah ! Store opened just to check in, and Halo appeared on my library !

    Yayyyyyy !
    Same here!

    Thank you!
  17. zobizoubzoub Win User

    Redeem Halo Wars 2 Ultimate Edition on Win10 PC, but Halo Wars 1 is missing

    Edit is disabled on my comment so I post here : I bought the code dfrom Amazon on july, 10th
  18. zobizoubzoub Win User

    Redeem Halo Wars 2 Ultimate Edition on Win10 PC, but Halo Wars 1 is missing

  19. zobizoubzoub Win User

    Redeem Halo Wars 2 Ultimate Edition on Win10 PC, but Halo Wars 1 is missing

    Hey there,

    Where did you purchase the game token exactly? Is your Windows 10 PC fully up to date as well?

    _______________________________________________________

    Mister Mascot

    Xbox Forums Staff

    Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
    Insider Program Forums
    for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

    HERE
    for the best info.
    Hello Mister Mascot ... I bought the digital code from amazon ... Strange thing, when I look at another page, I see that I possess Definitive edition, but I can't download it from here ... My Windows is fully updated...

    Here's the screenshot

    [​IMG]

    I tought I could access the definitive edition INSIDE the Halo Wars 2 game, looks like it's a DLC or something, regarding this kind of decription....
Thema:

Redeem Halo Wars 2 Ultimate Edition on Win10 PC, but Halo Wars 1 is missing

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