Redeem Gems

Discus and support Redeem Gems in XBoX Rewards & Social to solve the problem; Ive been waiting since 11 May and still haven't seen the items Ive used my gems for! c78e657c-7b03-4bbb-99f5-508f44c4b701 Discussion in 'XBoX Rewards & Social' started by DC OTR, Jun 4, 2018.

  1. DC OTR
    DC OTR Guest

    Redeem Gems


    Ive been waiting since 11 May and still haven't seen the items Ive used my gems for!

    :)
     
    DC OTR, Jun 4, 2018
    #1
  2. FABIOVALPDF
    FABIOVALPDF Guest
    Unable to redeem gems for 10,000 reward credits

    Unable to redeem gems for 10,000 reward credits
     
    FABIOVALPDF, Jun 4, 2018
    #2
  3. Mind Breacher
    Mind Breacher Guest
    Can't redeem Gems!

    Was able to redeem gems with persistent tries but would still like to know about my redeemed my vip gems that don't say deposited.
     
    Mind Breacher, Jun 4, 2018
    #3
  4. XBLRewards8
    XBLRewards8 Guest

    Redeem Gems

    Hello DC OTR,

    Apologies for the inconvenience. We have escalated this issue with our Vault team, and are currently investigating.
     
    XBLRewards8, Jun 5, 2018
    #4
  5. XBLRewards8
    XBLRewards8 Guest
    Hello DC OTR,

    Our other team will reach out to you via private message with this code, since we cannot alter user-registered information. You may wish to use an alternate email address in the future, if you do not see any of these emails appearing in either your inbox
    or junk mail folder. You can see your messages by clicking your profile in the top right corner of this website, and selecting "Messages" from the drop down menu that appears.
     
    XBLRewards8, Nov 3, 2018
    #5
  6. Mind Breacher Win User

    Can't redeem Gems!

    Was able to redeem gems with persistent tries but would still like to know about my redeemed my vip gems that don't say deposited.
  7. XBLRewards8 Win User

    have not received email with codes i bought with gems but it says redeemed on my xbox rewards page

    Hello GINNYtheHUSTLER,

    The "redeemed" on the Gems statement is just a record of you spending Gems to claim that item from the Vault. It does not track when you actually redeem the code from the redeem.microsoft.com site.
  8. Jim----H Win User

    my vip gem rewards codes still not recived

    So this is what im still waiting for as it still not sending the codes

    04/13/2018 GWENT 2 Card Kegs -100 MyVIP Gems REDEEMED

    04/07/2018 Forza Motorsport 7 Driver Gear -100 MyVIP Gems REDEEMED

    04/07/2018 3-Month Xbox Live Gold Subscription -1,000 MyVIP Gems REDEEMED
  9. XBLRewards8 Win User

    1000 gems deducted for a 500 gem tier item.

    Hello Kerosiv,

    Since you redeemed two 500 Gem Reward Credit prizes in the vault, you were charged 1000 gems.
  10. xDUCEZx6 Win User

    MyVIP Vault

    I redeemed 750 gems to get a 10 and 5 dollar card and Xbox never sent me the codes, but took my gems.
Thema:

Redeem Gems

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