Redeem Games with Gold

Hi Luan2501,

Thanks for your post. I understand you're experiencing an issue with Games with Gold. If you set home Xbox with another profile that has Xbox Live Gold, you will be able to play the same Game with Gold games that the other profile has redeemed. This means
that if the other profile had not redeemed a certain game that you had redeemed when you had Xbox Live Gold, it will not play. For more information on Games with Gold, visit

Xbox Games with Gold FAQ.

I hope this information helps.

Are you sure you redeemed to the right account? You redeemed a game pass code but it was only gold code? Was it supposed to be a 3 months of Gold?

That means he has redeemed more Games with Gold games over time than you have. Not everyone will have the same amount of games unless everyone has redeemed all of the Games with Gold games that have been available.

Okay, quick update! I tried redeeming the code with a different account which doesn't have Live Gold and it works. I didn't click Redeem but it does work. This leads me to believe that I can't redeem a game I already have through Games With Gold.

I'm hoping there would be an option to redeem rewards points for Xbox Game Pass Ultimate. However, redeeming for gold and game pass will still work. If you've an active ultimate subscription, you will still get some months added to it but it will be less
than what you redeemed for via gold or game pass.