Redeem code problem when i try to confirm

Discus and support Redeem code problem when i try to confirm in XBoX on Consoles to solve the problem; Hello I got redeem code for 1 month Xbox Live Gold, when i enter it, i get: Xbox LIVE Prepaid 1 month Gold Membership Card, but when i confirm i get:... Discussion in 'XBoX on Consoles' started by Shuretskiy, May 20, 2017.

  1. Shuretskiy
    Shuretskiy Guest

    Redeem code problem when i try to confirm


    Hello

    I got redeem code for 1 month Xbox Live Gold, when i enter it, i get: Xbox LIVE Prepaid 1 month Gold Membership Card, but when i confirm i get:

    Something went wrong
    Sorry about that. Please try again later.

    XBOS1005

    20ca49ef-7920-4785-9992-abf01a66d77b

    2017/05/20 - 13:01:34 UTC

    I tryed to enter code multiple times, still not working.

    :)
     
    Shuretskiy, May 20, 2017
    #1
  2. Mister Quimby
    Mister Quimby Guest
    Redeem code problems when i try to confirm

    Hey Cobalt!

    Have you tried redeeming your code from your console? If you have, what error code are you seeing?
     
    Mister Quimby, May 20, 2017
    #2
  3. MB5656
    MB5656 Guest
    Redeem code problems when i try to confirm

    hey try this new link:
    support.xbox.com/error-code-lookup

    you can look up status codes in it now and it will show you how to fix
     
    MB5656, May 20, 2017
    #3
  4. DEciM8 EviL Win User

    Redeem code problems when i try to confirm

    I have tried to redeem code on Xbox LIVE ,on the console and also online and this has worked to no avail; Wondering what I should do?
  5. davemcfly85 Win User

    Redeem code problems when i try to confirm

    well that is one reason why it did not work they are region locked cards from one region will not work on a different region. where did you get the card from you would have to take it up with the seller/vendor of the card.
  6. Cobalt EX Win User

    Redeem code problems when i try to confirm

    ritzy, yes.

    fares, get that card excanged, its a repet code (a code thats already been used on an other card)
  7. TrippIE Win User

    Redeem code problems when i try to confirm

    seems like to me that you're doing this through the website. have you tried redeeming the code on the console yet? Try doing that if you have not. Keep us updated.

    Sincerely,

  8. ABAxStorm Win User

    Redeem code problems when i try to confirm

    Are you trying to redeem it when you have an active membership? Or, when the service is down like RitzyBiscuit7 said?
Thema:

Redeem code problem when i try to confirm

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