Redeem Code Error

KalG23WU · Apr 27, 2016

A couple days ago I received a redeem code for xbox live gold from xbox live in order to play Gears of War: Ultimate edition. I typed in the code but it said it was in valid. Earlier today I contacted an agent she saw that the code was invalid as well.

:)

Trist · Apr 27, 2016

Zoo Tycoon

I purchased and have received and redeemed the codes for the games but seem to be getting an error code trying to redeem the 12 Month Live code.

Xbos-0x80169CF9

Any ideas? It just suggests trying again later.

Charles Higgens · Apr 27, 2016

Need help redeeming my xbox live code

I tried redeeming the code in my browser on my computer using these instructions, big mistake. It said "thank you, you redeemed your code" and then exited me out. No gamertag registration whatsoever. I thought the whole point of redeeming my code was to create a gamer tag, but no just exits me out. I then tried redeeming my code on my xbox (so that I could create the gamer tag) and it said "sorry, code already redeemed."

so what the... what do I do now?

Mister Beep · Apr 28, 2016

Hey there!

Could you post back the specific error you're receiving, along with what the message the code came in said? That will help us narrow down which promo the code is for and what issue is causing the error. Thanks!

XBF Ezra G

Hi Daniill,

Thanks for your post. When attempting to redeem the code, are any error messages or error codes produced? To redeem a code, be sure to visit our
Redemption Page, or attempt to redeem the code on the Xbox following the steps here:

Redeem a Code on Xbox One.

Please let us know.

NewBlacksmurf

Error SVC60017 occurs when you try to redeem a prepaid code on Xbox One

You see the following error code when you try to redeem a prepaid code on Xbox One:

SVC60017

Solution

This error indicates that there was a problem with the configuration of the prepaid code. Try redeeming your code again in a few hours.

If you keep experiencing the problem, contact Xbox Support.

Link here:
support.xbox.com/.../error-code-lookup

Eden0032

Hi there.

Is there an error message or error code when you try to redeem the code?

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Smwutches

Have you tried redeeming the code on the website and the console? What error message/error code do you receive when you try redeeming on the console?

L33TWiZaRd

@Dena: Hey. Thanks for the reply. However, as I said the error comes at the time of trying to redeeming the code. The error being 'This code has already been redeemed'

Redeem Code Error