Redeem code drops error message

Hi,

I was about to redeem a code in Xbox360 Forza Motorsport 3 for Game add-on content.

On Xbox360 the error wasn't a big help.

On xbox.com during redeem I have received the error below:

Something went wrong.

Give it another try. If this happens again, let us know by entering the code below at xbox.com/errorhelp so we can investigate.

XBOS-4000

01b2e11f-aaf9-4be8-8781-51a4ae039ac4

2017/10/20 - 19:58:59 UTC

This code would give me a classic car pack but seems to me the code is either too old or the system is unable to use it.

Please help.

Thanks.

:)

 

Zoo Tycoon

I purchased and have received and redeemed the codes for the games but seem to be getting an error code trying to redeem the 12 Month Live code.

Xbos-0x80169CF9

Any ideas? It just suggests trying again later.

 

LIMBO installed today

you don't have to input the code. On the bottom of the message there should be a button to redeem code.

 

Now I have another message:

Code not found. Try re-entering it. If that does not work, please contact the merchant.

OfferNotFound

JMZYU2lNf8yuouBN1ffthJ.7

2017/10/20 - 20:38:25 UTC

The Merchant is Microsoft. The code comes from an original, sealed game box.

Thank you